GE Profile Spacemaker JVM1871 Microwave Oven Logo
Posted on Jul 01, 2010
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The unit is 3 years old and when I turn it on there is a loud hum. Theunit also does not heat but turns the turntable?

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Stephen Lam

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  • Posted on Jul 01, 2010
Stephen Lam
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From your description it sounds like the magnetron has failed in this oven. That's the part the makes the microwaves to heat the food. It typically fails by shorting out and making a loud hum noise. It not usually worth fixing since the price of a replacement magnetron is almost as much as a new oven.

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Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

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