HP 3600 color printer - just put in new color cartridges - it won't print in color. However, it tests in color.

Hi this is Alex if you any help call Expert +1(404)981-1535

If your color ink is already empty or not substantial for printing, then you must replace it with a new cartridge. The Lexmark printer will continue to print when there's substantial ink in the cartridges.
If you prefer to print in black and white as your default print setting, please follow the steps below: (make sure your black and color cartridges ink levels are good)

For Windows OS:

1. Go to Control Panel.

2. Open Printers and Faxes.

3. Right-click on Lexmark 3600-4600 Series print object and click on Properties.

4. In the Lexmark 3600-4600 Series Properties window, go to Advanced tab. Click on Printing Defaults.

5. In the Lexmark 3600-4600 Series Printing Preferences window, under Ink Use, select Print using black ink only. Click OK.

6. Click OK button in the Lexmark 3600-4600 Series Properties window to save the changes.

Your printer will print in black and white draft mode the next time you send a print job to the printer.

For Mac OS:

1. With the file (you wish to print) open, go to Print. A window will pop up.

2. Select the Lexmark printer.

3. Expand the arrow pointing down beside printer name if you're not able to see other options for printing. Look for Quality and Media.

4. Under Paper tab, select Print in Black and White.

5. Save this as your default print setting. Click Presets option and choose Save as. You can personalize the name for this default print setting (e.g. Black and White Draft or My Setting).

Select this Preset name every time you print your files/documents.

Good Day Sir, hope this will help you.
print cartridge troubleshooting for hp officejet 4315 :

1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. check for possible damage to the copper-colored contacts or ink nozzles.
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.
3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
4. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges.
5. If the self test report shows a problem, clean the print cartridges.
6. If the problem persists, clean the copper-colored contacts of the print cartridges.
7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.

have a nice day.

7.

hi..

try to install and reinstall the printer cartridge...and also clean the tab circuit of the cartridge and tab circuit of the printer carrier..

if the problem still exist..
rebreak the printer by full-out the power supply...to reset the settings and then turn it back...

Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.

Probably bad, there's actually no way to check ink levels.

We found that we had a defective cartridge. We returned it. A replacement cartridge did not cause the printer to callibrate continuously.

Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477 Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

Is the color cartridge new and do you know how to check the gauge in your control panel for the ink levels?

You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!