So that means its working well and connected to the ISP' server.
What is your connection? Is it ADSL?
First make sure that all light have the color of green. If they are Flashing with color RED that means the property associated with the light is having a failure.
Here are the description of Colors and Lights.
Modem Light state:
Unlit
Flashing Red
Flashing Green
Steady Green
Cases:::
Power Light
Modem is not getting power - no light
Modem has failed POST - Red
Power is on - Steady Green
Ethernet (2nd Light)
No Ethernet link detected - No light
Problem with ethernet port or cable - Flashing Green
Modem has detected a successful link to a PC or router - Steady Green
DSL (3rd light)
ADSL sync signal is not detected - Red
Modem is trying to synchronize. - Flashing Green
Modem has ADSL sync and is ready for PPPoE session traffic - Steady Green.
Internet (4th light)
Modem has given up or isn't configured to initiate the PPPoE session - No Light
PPPoE initiation has failed or PPPoE has been terminated. - Red
Initiating a PPPoE session to Internet - Flashing Green.
Modem is ready for Internet traffic - Steady Green.
Note: This light sometimes not working even if the connection initiated.
Activity
Normal DSL traffic flow - Flashing Green.
Steady traffic flow - Steady Green.
Solving problems.
Case1:
You have to connect your machine to the Modem Via the Network cable. Plug the other side of the cable to your Machine. (Not the modem port. Network card port.).
Case2:
You have to make sure that you have installed the Network Card drives.
To check that you have to use Device Manager.
Follow these steps.
Hit Windows key with R
In the "Run" box type devmgmt.msc
In the right hand side check whether the network card is installed. If it has a yellow exclamation mark or a mark with red that means you haven't either installed or its having a device/driver problem.
Case3:
If its fine then what you have to do is to check your network settings.
Heres how:
Since you haven't specified the Operating System I m including the Windows XP method here.
Not much difference in other Operating Systems as well.
By following these options will let you surf the internet.
Check for the behaviors of indicators as well.
Case 3 :Browser settings
In the Internet Explorer go to:
Tools -> Internet Options ->Connections -> LAN Settings ->
Its fine if any box is not checked. Or you can check the "Automatic Detection".
Last thing is If you have a Firewall or Antivirus Suite Please make sure that you are not blocking adapters and traffic/application. You can try to disable Windows Firewall and check whether it works as well.
Hope this will solve your issue.
Please be kind enough to rate the answer with a comment (testimonial) if this helps you to overcome the issue.
Feel free to contact us further.
Thanks for contacting Fixya
PN:
If you have any doubt that the machine has an Application or a System error which prevents the process you can use "Event Viewer".
How to:
Hit Windows key with R In the "Run" box type Eventvwr.msc. Check under the categories of "System" and "Application". Check whether you have any Errors (red X) or Warnings (Yellow Exclamation marks). Warnings are fine though. If you see errors related to your network card please inform that.
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