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Inspect the ice maker mold to see if there are ice cubes present. If there are no cubes or very small cubes, then you should look for issues with the water fill system. Inspect the fill tube and the fill cup area at the back of the ice maker to make sure that they are not frozen. If there is an ice buildup in that area, confirm no foreign objects have disrupted the flow of water into the fill cup. If nothing obvious has caused the ice buildup then suspect the inlet valve, tubing or low water pressure. Inspect the outlet tubing from the fill valve to the ice maker fill tube for any signs of restrictions and replace if necessary.
If cubes are very large the ice maker may be overfilling and need the fill adjusted to allow less water into the maker. Otherwise check the fill tube (runs from the back wall to ice maker) for loose connections or cracked tubing. (In this instance the cubes would be smaller than usual.) If neither of these is the source, then look up to the highest point of ice (water flows downhill) for the origin. Suspect a stopped up defrost drain. Thaw and clear ice, then clear drain tube (DO NOT use a wire for this) with warm water and a turkey baster. Once water is flowing through tube and into drain pan under the unit the problem should be solved.
Bonjour, Ice makers can clog. The water valve can stick open or closed or even not work at all. The water fill nozzle can clog with ice or food. If the unit has been moved the water line could be kinked or the water filter may be clogged. Maybe the water valve for the ice maker water line is turned off. Is there one under the sink? Inside most ice makers there is a thermostat that tells the ice maker that the water is frozen and it's time to dump the ice cubes. That starts a geared motor running to dump out the cubes. And in some cases a mold heater is turned on to help break the ice cubes loose. A lot of ice makers have a cam attached to the motor that turns with the shaft. When the ice cubes are gone the cam starts a timer to refill the ice maker with fresh water to make some more ice cubes. Most "fill" cycles of ice makers are "timed fill". The fill cycle has to start and stop to get fresh water into the ice maker. There may be another thermostat that monitors the air temperature where the ice maker is mounted. If that thermostat thinks the air is not cold enough to freeze water nothing happens. If all the steps don't happen at the right time no ice cubes are made.
hoshizakis make ice cubes depending on the amount of water in the sump. if you are starving for water the sump only partially fills in the fill time allowed . then it makes ice until the water is used up and the float switch drops and the cubes are little slices. you can adjust the size of cubes you want by raising or lowering the float assembley in the sump. if its to low the water rises and the float rises and tells the machine you happy with little slices. if you raise it up to max height you can max fill before float satisfies and max ice cubes. But if you are starving for water the time to fill will run out before the sump fills and cubes will be small no matter where you set the floats assembly. water starving can be due to crud in the water line, to small a water line, most hoshizes take a half inch line ,or a clogged water filter. if you suspect a filter take it out . if fill is drastically improved you need a new filter. be aware that starving for water on a hoshizaki will eventually lead to broken evap plates. big time expensive.good luck. i put in a new machine ruined by starving water and the new one made little chips of ice real quick. i finally pulled the filter out and voila! big cubes and great production.
Do you mean the ice cubes are too large to be individual cubes and come out as a lump? The water is filled by a timed fill so if the fill solenoid stays open a little and drips water into the cube tray it will have more water than normal.
I guess I'm not sure if you mean the ice cubes are stuck together in the tray or are they sticking together in the holding bin area?
Sounds like the water fill solenoid valve is leaking by. You will have to change that solenoid valve if the water continues to drip into the ice maker tray after a normal fill cycle.
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