Epson 10600 service req. code 00010004. Please advise

SOURCE: I am Eric, I have

Hi,

Service Request errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This will cause a carriage error. Make sure the carriage locking tab is pulled to the left. Then turn the printer's power off and release the carriage by pushing down on the cutter blade. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.

00010004 CR Motor encoder check error
Hopethis helps. If it does, please accept and rate the solution! Contact me withany more questions you may have. Thanks for using FixYa!

monk3ybidzness

• 1879 Answers
• Posted on Jan 04, 2008

SOURCE: service req

usually that error comes up after a paper jam

well you have to have it serviced cause a non-user servicable part inside the unit is damaged - contact the manufacturer

SOURCE: epson 4800 pro

Make sure that the "Encoder Strip" is clean and in the channel for the sensor located on the back side of the printhead carriage.