To unlock, manually press and HOLD the open/close button & the stop button simultaneously, and HOLD them both down until the lock picture disappears. The DVD will eject when you press the open/close button.
To lock the DVD inside the machine, repeat the same step, and it will lock it inside.
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Tried to open cd drawer and message locked appears. Unplugged machine for 5 mins and then plugged it back in. Tried again and same message appears.
I have the same problem. I left mine unplugged for about a year, and it still says that! Help me please!
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