Before trying to delete the duplicate songs, first try re-synching your GoGear with Windows Media Player by connecting the GoGear to the computer and clicking on the Sync tab (if you haven't set up the GoGear for automatic sync).
You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-)
The HDD 1630 doesn't work particularly well with Windows Media Player 11, so you may have to follow Microsoft's instructions for rolling back to Windows Media Player 10.
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Don't know why it doubled loaded them but I noticed the reset on the side and thought it was worth a try. Hit reset and it cleared all the songs from the list that I had deleted.
Have solved this problem on GoGear syncing with WMP 11 by going to options on the device itself, then go to the "settings" option, scroll down to "PC Connection Preferences", from here you will select the check box saying "MTP" then back out of options and connect your device and go back to your WMP 11 and drag your playlists to the syncing area and resync your device. You should then be able to see your playlists under the playlist option in music along with the "playlist on the go" playlist.
hmmm, that means that you may have synched some songs that are not fully compatible with your go-gear. although it is still mp3, it may have some "codecs" issues with it. and thus making your go gear crazy. what you can do is delete all the songs you have there, and make a fresh start from scratch, that way, you'll know.
Download the latest firmware upgrade for the device at www.usasupport.philips.com The firmware upgrade will delete all songs off the device Re-add the songs you would like It should work better the second time around
Had the same problem with being able to load MP3 songs onto the phone but they would not play. Elapsed song time indicator remained at 0.00.
In Windows Media Player, select Sync Menu......then Samsung Juke........then Format. The warning states that you will lose all data. This only pertains to the songs that you cannot get to work anyway. Your stored phone #'s will still be there after the reformat.
I reformatted and reloaded the MP3's and everythings now works just fine.
You probably have your Windows Media Player set up for AUTOMATIC instead of MANUAL synchronization.
When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. Here's what you want to do (this process assumes you have Windows Media Player 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address): 1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear 2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.
As for some files not being viewable, try simply disconnecting the GoGear from the computer and resyncing with Windows Media Player. sometimes files will be displayed multiple times, and a simple resyncing will cure the problem. Otherwise: You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-) -Tha Mp3 Doctor
Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.
Here's what you want to do (this process assumes you have Windows Media Plaer 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portbale media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player
3) As long as the GoGear now says, "OK to disconnect from PC," then open up Philips Device Manager (Start --> All Programs --> Philips)
4) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
5) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is succesfully complete, your GoGear will be good as new
6) you will have to re-add all your files (only the ones you want in there) to the GoGear as the Repair process has deleted all files on the device; as long as you followed the process in Step 2 above, then Windows Media Player will no longer add the files you DON'T want to the GoGear
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