Canon PIXMA iP5200R InkJet Photo Printer Logo

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Posted on Dec 12, 2007

Printer problem I changed my ink tanks and now nothing is printing. I also cleaned and deep cleaned the heads with no results.

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Anonymous

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  • Posted on Feb 01, 2008
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If you have had your printer for some time, or you havent used it for along time.
What happens the heads get clogged inside. So you can do as many deep cleanings as you what and it wont help.
You have to get the heads cleaned by a printer techcian that nows how to clean them.
Be carefull thou, because if you damage the heads to replace it will cost you about the same as the printer.

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0helpful
1answer

Printer fault

The Canon Pixma IP 4000 printer has a self-diagnosing print head error notification system. Generally the "Alarm/Power" light will flash and tell you what kind of problem you might be having with your print head.
You can also run tests yourself to identify problems.

Look at the "Alarm/Power" light and see how many times it's flashing.
If it flashes orange 11 times consecutively, that means there is a print head alignment issue. Perform deep cleaning, then move the printer away from any strong light sources.
To deep clean, click the Maintenance tab in the "Printers" folder.
Then click the "Deep Cleaning" icon. You can select all colors, black, or selected colors. Click on "Execute."
If it flashes orange five times consecutively, that means there is a print head error.
Reseat the print head, then reset the printer.
To reseat the print head, make sure the printer is on.
Open the paper output tray and top cover.
Make sure the print head holder is in the center and open the inner cover. remove all the ink tanks.
Raise the print head lock lever and remove the print head.
Reseat the print head and lock the lever.
Replace the ink tanks.


Check to see if the ink is ejecting normally from the print head nozzles by running a test.
Press and hold the "Resume/cancel" button.
When the Power lamp flashes twice, release the button.
Examine the printed output.
Use the references below to compare your output to what Canon suggest is correct.
If the output is incorrect, then perform deep cleaning, if necessary repeat twice.

Replace the ink tanks if you're unable to get a good result by following the previous steps. make sure the printer is on, lift the top cover.
The print head holder will move to the center.
Press on the tab to release the tank.
Unwrap a new tank.
Make sure you can see the air hole and insert the new tank until you hear a firm click.
Repeat for the other tanks if you suspect from your print test that they have failed.



http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=357&modelid=10239 - SupportDetailAct
0helpful
1answer

No blank ink being printed or received by fax.

the m/c needs the 5 tank for faxes!Is it a canon cart?The head might be blocked!Go to your printer properties and under maintanace do a deep clean!!Good luck!!
2helpful
2answers

PRINTER COLOR PROBLEMS

o.k. I can give you a few tips that may be of assistance.

you need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

Also, Another thing to try is to hit file, top left of page, hit print, click properties. color tab.

make sure you are printing high quality on chose different color management options.

FINALLY TRY THIS:

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in
the ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to maintain the print head.
Important Before maintaining the print head, check the following;
􀁺 Open the front cover and make sure that the ink tank
contains ink. If it is out of ink, replace it.
􀁺 Ensure that all the orange tape of the ink tank has been
peeled off.
􀁺 Press "PUSH" on the ink tank and ensure that the ink tank
is installed securely.
􀁺 Increase the Print Quality setting in the printer driver
-----------------------------------------------------------------------------------
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the color is incorrect.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the Nozzle Check Pattern.
(3) When the confirmation message is displayed, click OK.
When the confirmation message is displayed after the nozzle check pattern has
been printed, click OK.
See "Examining the Nozzle Check Pattern" on page 52.
Note Nozzle check pattern printing can be executed also from the printer
itself. With the printer on, load a sheet of Letter-sized paper in the
printer. Hold the RESUME/CANCEL button until the POWER lamp flashes
--------------------------------------------------------------------------------------
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.
The print head can be cleaned also from the printer itself. With the printer on, load a sheet
of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp
flashes once.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Cleaning.
(1) Click the Maintenance tab.
(2) Click Cleaning.
(3) Select the print head to be
cleaned.
(4) Click Execute.
-------------------------------------------------------------------------------------------
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try performing print head
deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink,
so perform this procedure only when necessary.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Select the print head to be
deeply cleaned.
(4) Click Execute
-------------------------------------------------------------------------------------------
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the
print head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic print head alignment only.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
(3) Check that paper is loaded in the
printer and click OK. If a message
warning you not to perform other
operations appears, click OK.
It takes about one minute to start
___________________________________________________

this covers everything you should solve the problem with my advice.

please give me a good rating for my time and effort! Thank You


0helpful
3answers

The colour is faint, a new catridge was installed

Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.
2helpful
2answers

Can you help? After changing the cartridges, I keep getting a message about the ink head being incorrect...I am directed to press 'OK' which does not help; then to turn printer off and on again, which...

Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:
  1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

  2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
downicon.gif If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
downicon.gif Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen
  1. Ensure that the printer is powered on.

  2. Press the <Menu> button.

  3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.

  4. Press the left or right cursor to select [Maintenance], then press <OK>.

Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp500_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
0helpful
1answer

Deep cleaned black nozzle several times, but still splotchy printing

I have the same promblem, after changing th print head.
It priints black if I change the paper to photo paper.
2helpful
3answers

3e Black cartridge won't print

I'm not an expert but I go through a lot of ink.. I have found that even with new ink some of the tanks of ink aren't any good especially with compatible which i buy a lot of because it's a lot cheaper (ebay). With that ink I have gone through 10 cartridges in a row before finding one that worked correctly again (I mean out of 100+ cartridges hitting a run of 10 that where bad but the rest good.)

Also, a tech for epson once told me to hit deep clean 7 times in a row before a head check to clean their nozzles.. That has helped with my printer and at Fry's electronics, they have a cleaning solvent in kit, haven't tried it, but i have run alcohol through mine but I'm told that is very ******* the print head (dissolves the glue).

Hope that helped..
0helpful
1answer

Color Printing Problem

Remove all ink cartridges and replace them securely in position.That may be the problem always.
Print nozzle check pattern.See for any missing patterns
Give a head cleaning
Again print nozzle check pattern.If it is ok leave it, other wise give a deep cleaning
  1. If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
  2. Atleast a multi colour( like your visiting card) page should be printed in a week time. other wise the ink may clog in the head.
0helpful
3answers

Vertical lines throughout photos

Solution: Clean The Print Head Nozzles (Windows) MP500 / MP800
lean The Print Head Nozzles (Windows) The following contains instructions to check the nozzles for poor print quality and perform cleanings of the print head nozzles as necessary. If print results are faint or streaks are printed, the print head nozzles may be clogged. Those phenomena can be improved by performing print head cleanings or print head deep cleanings. nozzlecheckflow_en.jpg
0helpful
1answer

Bad colors in print

perfrom a deep head clean 2 times this will clean the printer printer head out. make sure u have heaps of in in your ink tanks as it uses a bit of ink to clean the heads out. then try and do a print. also you may need to do a head alignment on the printer. this head alignment should be done after u replace ink tanks.
the only other item it could be is the print head on the printer.
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