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Issue: If the ice has stopped production, please turn the toggle switch off under the electronic touch panel. Advice: We add more information as we learn so if you can't find what you need please ask in the Repair forums.
If you have an illuminated red key symbol on the cooktop, press down where the illuminated red key is, for about 5 seconds. This method works on many Schott Ceran / Miele cooktops including the KM443 listed above.
If this doesn't work, please let me know the correct model number.
Sorry to read about your problem, I hope this helps you out.
try to reset, by turning off and on your circuit breaker, if that does not help, you have a defective main control card. contact http://mieleusa.com/
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as far i know it is normal if u put at high control after a sec,the sencor control is turn off then a sec again it open coz of the sensor, design the sensor for not overheating the hob.it is normal try to position the control in in not a max position.or the pot u use is exactly in the circle or bigger dont put a small one in the bigger hole of ur elctric hob.tnx
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