Question about Jenn-Air 24 in. JDB1100AWS Built-in Dishwasher

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Jenn Air dishwasher door won't close

I have a Jenn Air dishwasher that is about 18 mos. old. We pulled it for a kitchen renovation and now that it is being reinstalled, the door won't close. It seems to be lined up correctly, but I then the "male" piece won't go into the latch on the door. Is there a quick fix or do we need a new latch? Is this something we can DIY?

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I had the exact same issue. it's a broken latch mechanism, and is a fairly common problem.

i bought the part at my local repair shop for $45 (you can find it online for $30). it literally took 10 minutes.

you need to right size bit to remove the 10 bolts on the interior of the door. once you have those out, the latch slides right out of the top. there are 2 electrical connectors (careful - you can get a shock. disconnect the 2 connectors, reconnect to the new one, and zip your 10 bolts back in. super easy

Posted on Oct 17, 2009

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It could be as simple as the mounting tabs being too tight up against the bottom of the countertop. You might need to loosen the 2 screws that hold the dishwasher in place against the underside of the countertop, until the latch and strike plate engage.

It might be that the countertop is interferring with the latch or that the door edge doesn't have enough clearance to properly close and engage the latching tab.

If you can't get the latch to engage, it might be that it got bent slightly in the removal and reinstallation. A simple way to confirm this would be to pull the dishwasher out about 4-6" from the cabinet and see if the catch and latching tab line up and engage. If they do, then you need to make sure there is enough clearance around the cabinet edges and at the underside of the countertop. If it doesn't engage, then it is more likely that the tab (male part) needs to be adjusted slightly to allow for proper engagement. Make small adjustments (bending carefully up or down until it goes into the latch without binding.

You should be able to get this lined up with a little effort and have things working again.

Hope you found this Very Helpful and best regards!

Posted on Aug 18, 2009

Testimonial: "The advice got the door moving better, but I appears that the latch is broken and will have to be replaced."

  • motpooc May 18, 2011

    might want to adjust the door so it lines up with the latch. Can be done by raising or lowering the left or right legs. Also try a small try a small amount of lubricant on the gasket. I had a door that would seem closed but would open up when the dishwasher was washing. this solved the problem.

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Make sure that a plate or something is not blocking the hole in the back. So rearrange your dishes and try again

Posted on Mar 19, 2019

  • Haroutiun Kazandjian
    Haroutiun Kazandjian Mar 19, 2019

    Make sure that a plate or something is not blocking the hole in the back. So rearrange your dishes and try again

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