There could be many reasons why your MFC won't receive faxes. 1) MFC may not be set to answer incoming calls, 2) Call is answered by voicemail (or answering machine), before MFC is programmed to answer, 3) Incoming ring line voltage is insufficient for MFC to detect. Check the first 2, as those will be simplest. You can check the 3rd, but you'll need another fax machine to do so (if it receives, then your MFC should receive). Let me know what you find out.
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