When printing, the color red does not print. yellow and blue are O.K. is there anything i can do as maintenance doesn't provide for this situation please.
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r click on the printer icon go to properties, then seek the maintenance tab on the header of the print queue and run both clean and nozzle check. When all of colors print the problem is fixed.
In colder times leaving printer in ON mode keeps ink from hardening and blocking jets
You are more than likely out of magenta (red) ink. That printer uses a tri-color cartridge, and it has cyan (blue) magenta (red) and yellow ink. Green is blue + yellow-therefore you do have those two colors; since it will not print anything red or black you will need to replace both cartridges.
Try cleaning mode on the printer, secondly a single color on a print or two or thre with one color noticeably absent means that that cfartridge is close on or is empty. EG Red Blue Yellow most of print is Ok but at end of print only blue seen means RED AND yellow are empty and only blue has some ink left. Replace ALL cartridges so your prints and paper arent wasted .
The print head for the yellow color may be clogged. Check the manual to see how to turn on your print head's cleaning system. Run it until the yellow starts to print properly. If after running the cycle 4 or 5 times you still can't get any yellow to print you will probably have to take the printer to your local repair depot to have them diagnose the problem.
the problem is very simple the magenta ink the cartridge is over or the head is been blocked from where the magenta ink comes out,
because red colour requires ---yellow plus magenta(pink)----to make it red.and ----dark yellow plus magenta(pink) -------- for brown colour.
According to the maintenance manual, broken lines are caused by the "dithering" setting. Also there is an in depth color calibration process you can execute. Have you checked the PCU unit?
You may have to copy and paste the link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
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