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Hannah Dawn Posted on Jun 17, 2015

Why can't I answer a call on line 2?

On my phone when I receive an outside call on lines 1, 3, and 4 they will light up and ring and I can answer them. When I receive a call on line 2 the phone does not ring only the indicator light comes on, as well as when I pick up the receiver I cannot answer the call unless I push the line 2 button. I have checked the to see if the line has appear/ring enabled and it does so this is not the problem.

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Clyde Manning

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  • Contributor 71 Answers
  • Posted on Jun 28, 2015
Clyde Manning
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Confirm the extension # you are working with and that the line 2 key is line 2. do this by pressing feature *0 and the pressing the intercom key, observe the display and then press line 2 key and view display. then go back in the programming and view line 2 apear&ring, change it until it is apear&ring, then release and check for working again. If this dont work check to see if line 2 is programmed as a private line.

5 Related Answers

Thomas F. Schneider

  • 2715 Answers
  • Posted on Jan 07, 2009

SOURCE: answering calls

http://norstarsupport.com/Support/Helpful-Docs-Home.htm

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Anonymous

  • 30 Answers
  • Posted on Jan 07, 2009

SOURCE: How do I program the

can you access the programming mode for the system? it is under station programming / prime line.

Anonymous

  • 1 Answer
  • Posted on Apr 11, 2009

SOURCE: answering call

Feature ** 266344 password 266344 (assuming the default passwords are set)
A. Configuration
2. Line Access
Show set (enter the telephone extension set number that needs to be changed) ex 34
Then press enter 4 times until you see the 'Prime Line'
Press the change button to set the desired line that will activate when the handset is picked up.
(It will probably display 'None' at present before change)
Press enter and release.

Anonymous

  • 192 Answers
  • Posted on Sep 08, 2009

SOURCE: Picking up and Haning up problems. "Rls" key "Line 1-4" keys

Can you sheck something for me; under your phone where the cables are plugged into, there are 3 types of jacks... 1 jack is to plug the phone into the wall 1 jack is to plug the handset into(picture of phone handset) 1 jack is to plug a headset into(picture of headset)
Check and make sure that the handset is plugged into the handset, and NOT the headset jack... and move the cables if that is the issue. Your problem sounds very familar to your handset being plugged into the wrong jack on the bottom of your phone, and it is more common than you think.

consultel1

george peters

  • 860 Answers
  • Posted on Oct 19, 2009

SOURCE: How do you program so that when the phone rings

Sets that are programmed to ring should automatically have ringing line preference.

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)The display should say line 002: appear only
press the Chng key till it says appear & ring
repeat procedure for remailing active lines
press the heading key (top left arrow) til the screen says terminals&sets again

Prime line assignment is also programmed at the terminals&sets prompt.
press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the prime line on.
Press the show key (top right arrow)
The display should say Line Access
Press the show key (top right arrow)
The display should say Line Assignment
Press the next key (bottom right arrow) .
The display should say Line Pool Access.
Press the next key (top right arrow)
The display should say Prime Line
Press the show key (top right arrow)
Press the Chng soft key till you get to the desired line or pool to pick up on
Press the release key when finished

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Related Questions:

0helpful
1answer

I have tried every configuration of the wiring I can think of. I have 2 jacks and a Ring Selector for the fax machine.

What is the make or brand/model of the phone you are referring to? Does it has a line 1/2 selector or a ringer selector on the panel?
Maybe the phone you have has a selector on its side.
I need more info.
Best regards.
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Panasonic KX-T7730, we have a 824 phone system and cordless handsets (kx-tg1711) we cannot make outgoing calls on these handests but can take incoming calls and can transfer calls. how do we programme

  • Locate the program and auto-store button on your telephone. You will be using these to customize many of the features on your KX-T7730. The program button is used to enter or exit programming.

  • 2

    Program your outgoing line preference, i.e., the line you prefer to seize when you go off hook. Press "Program" "1" "1" "store" for no line. Press "Program" "1" "2" "Store" for an idle outside line. Press "Program" "1" "3" "Outside Line Number" "Store" for an assigned outside line. The outside line number will be a single or double-digit number that is set through your phone system.

  • 3

    Program your incoming line preference, i.e., the line you prefer to answer when you go off hook. Press "Program" "2" "1 "Store" for no line. Press "Program "2" "2" "Store" for ringing line. Press "Program" "3" "Outside Line Number" "Store" for an assigned outside line.

  • 4

    Program your flexible CO buttons. These are the inner row of 12 lighted buttons. Your outside lines need to be programmed to these--you can choose any of these 12 buttons in any order. Press "Program" "CO Button" "0" "Outside Line Number" "Store." The outside line number will be a single or double-digit number that is set through your phone system.

  • 5

    Program any other unused flexible CO buttons for an extension number or any frequently dialed phone number. Press "Program" "CO button" "1" "Extension Number" "Store" or "Program" "CO Button" "2" "9 + Phone Number" "Store". A "9" must be entered at the beginning of a phone number to tell your phone system to seize an outside line before dialing, e.g., "9-1-212-555-1234."

  • 6

    Locate the programmable feature buttons (the row of 12 solid buttons on the right). These buttons are basically one-touch buttons that can be set for extension numbers or phone numbers. Press "Program" "(PF) Button" "Extension Number" "Store" or "Program" "(PF) Button" "9 + Phone Number" "Store." Remember to press "Program" again to exit programming.

  • 7

    Locate your "FWD/DND" button. This button is used for setting "Call Forward" or "Do Not Disturb" on your telephone. To set call forwarding, go "off-hook" either by lifting the receiver or pressing speakerphone. Make sure you go to intercom and not an outside line. To forward all calls, go off-hook, press "FWD/DND" "1" "extension number" (the extension number that you wish to forward all your calls to) "#". After you hear a confirmation tone, place the receiver on-hook. The steps to set call forwarding for busy/no answer are the same as above, except you will press "2" in place of "1". To cancel call forwarding, press "0" in place of "1".

  • 8

    Program "Do Not Disturb," which stops your phone from ringing--any callers will just hear a DND tone. To program, go off-hook, press "Program" "4" "#" on-hook, to set. Press "0" instead of "4" to cancel.

  • 9

    Locate the message button--this works in coordination with your message light at the top right of your telephone. If the light is lit, press "message" to hear a message left to you either by another extension or a voice mail system. The message button can only be programmed as a message or one-touch button. To program as a message, press "Program" "Message" "3" "Store." To program as a one-touch, press "Program" "Message" "1" "Extension Number" or "Program" "Message: "2" "9 + phone number."

  • 10

    Return your KX-T7730 to its default settings by pressing "Program" "#" "*" "Store."



  • Read more: How to Program a Panasonic KX T7730 ' eHow.com http://www.ehow.com/how_7159736_program-panasonic-kx-t7730.html#ixzz1eYPzbevZ
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    How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.

    The answer to the Caller ID question:
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    The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

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    ? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

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    Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

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    First, Connect the Phone line in Line 1 EXT at back of printer

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    Setting the Ring Delay
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    Want to turn the ringer off unless receiving a transfer.

    This feature determines how each outside line or pool assigned to an extension rings. You can specify Immediate Ring, Delayed Ring (telephone rings after a 20-second delay), or No Ring. Delayed Ring is useful for backup coverage on shared lines or pools, such as for secretaries who cover each other’s lines. No Ring is useful for all extensions except 10 when an operator answers all calls, or for telephones with no regular users, such as those in conference rooms. To change the way outside lines or pools ring at an extension:
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    Stop ringing at certian phones when outside calls come in.

    http://dstech1.com/programming-line-ringing/


    Partner, all releases.
    Examples
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    Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
    Programming
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    2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
      • Immediate Ring - on steady
      • Delayed Ring - flashes slowly
      • No Ring - flutters quickly
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    Call forwarding to outside line

    To send a call to another telephone within your system, or to an external
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    1. Make or answer a call.
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    5. Press the Release button to complete the transfer.
    If an external call is transferred to a busy internal or network
    extension, or is not answered after a few rings, the call automatically
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    Not finding what you are looking for?

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