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Expert
131 Answers
- Posted on Feb 25, 2015
Re: I'm Becky D. I'm having trouble with a friends...
Hi. Try to do backup or start last good configuration:
To start your computer by using the Last Known Good Configuration feature, follow these steps:
- Start your computer.
- When you see the "Please select the operating system to start" message, press the F8 key.
- When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
- If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.
Hi Rebecca Dunker, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Do you know the unlock code? What happens when you try to unlock the device? Kind Regards.
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