GE Model: JKP86SH5SS Electric that 'has' main circuit power (clocks work, the upper Microwave functions fine)... neither the bake nor broil 'element' heat up. The Fan comes on when you select a 'bake' setting but never any heat. We have not done a 'cleaning cycle' - unit has never been baked above 475 deg. No codes showing on LED. Ouch.. thanks for any help!
On appliances like this only the heating elements use 220 volts. things like the clock, fan, etc use 110 volts. That is why some things work and other do not. Start at the breaker, sometimes a double pole breaker will have 1 side tripped, but will look perfectly fine. switch the breaker all the way to off then re-set. If nothing changes follow the power to the appliance remove the panel and look for some fuses, check to see if any are blown. Also sometimes the microwave will have a separate power source even though its built in to the same appliance. So that's not always a good symptom to follow.
The best way to go is to check the elements. A volt/amp meter is necessary for this. First thing you do is visually check the heating elements for any rupture in the metal shield. As you have stated both bake and broil are not working, this is probably not the problem, but anything is possible. next turn the power off and check the elements for continuity. You will need to gain access to the ends of the element where the wires connect to them. If there is no way to remove the elements from the inside of the oven, then you will have to pull the unit out (I assume its recessed into the wall, so get some help) then remove the back metal panel that covers the oven. then set you meter for ohms.Disconmnect one of the wires attached to the element, touch each of the meter leads to the element ends. As long as it doesn't read open, the element is good. next is to reconnect the wire you took off, turn the power back on, SET YOUR METER TO VOLTS, turn your thermostat to bake or broil, whichever you are testing. Touch your meter leads the same manner as before. Be careful as this is now live. The meter should read somewhere between 208 to 240 whichever you have in your home. If this reads zero volts, leave one meter lead connected to the element and touch one of the leads to a ground wire or screw somewhere. If you get a positive reading now, then check for a blown fuse. If you cant see any from where you are at now you may need to remove the front panel where the controls are. The control module (circuit boad) should have one similar to a car fuse. This is kind of electricity 101. If you have been able to do all this, and it still is not working the problem is most likely in the board. You may need to call someone.
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Oven Problems Electric Oven is Heating Slowly or Poorly
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I've tripped back and forth both of the 110 breakers, they seem 'set' okay.
Where is the 'panel'? I've been unable to find anything on the oven that that allows me access? This oven is below the microwave... What are the features that would NOT allow the 'elements' to heat up? What can I do without paying for someone to come out? Thanks.
I'll have to call someone. Thanks.
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