- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sound drops out from the wireless subwoofer. The sound on your wireless subwoofer can drop out if there is interference or a physical obstruction between the soundbar and subwoofer. Make sure the subwoofer is within range of a good signal of your soundbar, and that the issue is not with the source audio. https://www.samsung.com/us/support/troubleshooting/TSG01109876/
Pliug both soundbar and subwoofer in, Press and hold the "input" button on the soundbar for 4 seconds. The display should show two asterisks flashing. Press and hold the "pairing" button on the back of the subwoofer. The subwoofer light should turn blue (from red).
I have no experience of wireless speakers but I think you should contact the seller, if the unit is still under warranty or perhaps the support section of the manufacturer's website.
Certainly do read the instrucion manual.
I am guessing but either the wireless signal is being lost (depends on the function of the blue light) or the subwoofer is malfunctioning after a few minutes and the built-in thermal or overload protection is switching it off. The thump sound could be it trying to switch on again and finding the fault is still present.
The coax out is a digital sound output. You can not use that on your soundbar. The sub out is for hooking the tv to a subwoofer (bass only). You gonna have to use the Headphones output, buy a good 3.5mm to rca cable preferably one with a built-in noise filter so it can attenuate the "hum". Also try lower the volume on the TV so you can have less distortion. That's all!
Why can't you turn it down? For more information, or should you have more questions, please visit my website at audioserviceclinic.com. You may contact me directly through the website. Thank you.
×