HP J4680 Office Jet All-In-One Printer Logo
Posted on Jun 21, 2009
Answered by a Fixya Expert

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Printer Cartrige Problem [Tri-Color]

I don't understand what this means... I printed something that I actually didn't want to print (I REALLY didn't want to print it). When I went to the printer it read: Printer Cartrige Problem [Tri-Color]... refer to... for troubleshooting. I can't remember everything it said. So anway. I then cancelled the print from my computer. Will the document still print, or did the cancelling work, even though there is this printer cartrige issue?

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  • Master 4,090 Answers
  • Posted on Jun 21, 2009
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If the printer queue is empty and you have turned both comp and printer to off it should reset.
Frpm your explanation it sounds like your color cartridge has a problem Tricolor red,blue, yellow maybe one is empty the black is a separate cartridge

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Other compatable cartridges

Cartridge Description
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