Getting an error message 016-799 - Dell 3100cn Laser Printer

Remove the blockage with the carriage

What is the model of your eMachine computer?

Here is a web site with a number of solutions to try and fix the error you are seeing:

HOW TO Fix process com google process gapps has stopped Error Message...

What is the error message?

Try replacing the cartridge, if still getting error cleaning contacts in printer where cartridge sits with wet Qtip, also clean printhead on cartridge. Reinsert cartridge and see if this clears error message.

Click Start
Click Run
Type CMD and press ENTER.
Enter CD \ and press ENTER.
Enter CD "program files" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?
Enter CD "PrintMaster 2.0 Gold" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?
Enter CD "Components" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?
Enter CD "Clip Art" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?
Enter CD "Travel" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?
Enter CD "Europe" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?
Enter ECHO Y > "Rusty Fence.jpg" and press ENTER.
Do you get an error-message?
If not, that's good. If so, what's the error-message?

Hi,

Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

Select from the list below

Windows
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Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found"

What is the error message? SCANNER ERROR?
If that is what you getting, turn printer off then open scanner cover- on the left hand side there is a toggle log for scanner, position it to unlock then turn printer on then try scanning/copying again.

if your having a different error message pls indicate the exact error that you are getting.