Dyson DC28 Animal Bagless Upright Vacuum Logo
J
James hill Posted on Dec 23, 2013
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I have a days on dc28. It all of a sudden will not turn on. No blinking light, nothing. This happened a few years ago and we had to have it repaired. Can I fix myself?

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Les Dickinson

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  • Dyson Master 18,429 Answers
  • Posted on Dec 24, 2013
Les Dickinson
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Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting....

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What does a flashing light on the dc28 vaccuum mean

There are a few things a flashing light could mean. One is that the beater bar has something stuck on it. Or, it could be that the bag or canister is full. Then again, maybe something is stuck in one of the intakes. Be careful when checking the beater bars. Unplug the vacuum before touching them, you wouldn't want your hands getting injured or fingers broken:( Clear anything that is wrapped around the beater bars, hair, string, etc., and then check the hoses to make sure nothing is stuck in them. If you have suction, the interior is clear. If not, then check in there to make sure nothing is clogging it. Good luck and be careful:)
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If the on/off switch is flashing with a red light, this could mean something is jamming the brush bar of your machine. Please follow the steps shown in the video below to check the cleaner head for any obstructions, and to remove any threads or hair from the brush bar.

If you'd like further assistance after you've given this a try, please get in touch with our experts directly by calling 1-866-693-9766 (US) or 1-877-397-6622 (CA).

If a repair or a replacement part is needed, we'll be happy to confirm if your machine is within our 5-year warranty period.

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I was vacuuming with my DC28 Animal and all fo a sudden the beater bar stopped working and NONE of the floor mode buttons work.. no lights or anyhting. I checked for obstructions per the Dyson manua

Check the wire connection that feeds that section. to make sure it is being supplied power. Since motor is also not working it has to be something they all have in common -POWER!
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Hi there,

I'm sorry to hear you're having difficulties with your DC28. If the red on/off switch and all 4 white floor setting buttons are flashing, you'll need to reset the machine by turning it off for at least 30 seconds. This should resolve the issue, but if the buttons continue to flash, please check the cleaner head and brushbar for obstructions as shown in the video below.

For any further advice or assistance, please call us free on 1-866-693-9766 or email us at [email protected] so we can help.

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Dyson Online Customer Support
http://www.dyson.com/



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My vacuum cleaner will run for a few minutes and then shuts off. The plug light on the panel blinks. I thought the motor was shut, but after a long time it will turn on again, but again, only for a few...

I know nothing about your particular vacuum, but many vacuum cleaners these days have
safety cut out's, which causes the motor to do exactly what you describe. Sadly blockages, faulty switches, over stretched cables, carbon brushes etc could also give similar symptoms, so sounds like a job for the repairer on this occasion. Get a quote first if you can.
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