Scanner error the red light is on and the message scanner error. tried turning it off and then on again after a few seconds the red light comes on again. Also check to see if the system was locked released that. Tried to reset nothing.

when I turn my printer on (Epson Artisan 700 series printer) it waits for about 5 to 7 seconds and then displays a message that says "A scanner error has occured. Please see your documentation". Then all the lights start flashing, And then I cant do anything, but turn the printer off.

I have turned it off and unplugged it and tryed again always same result.

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does this unit show any error?

how old is this unit> is it under warranty?

test the power supply to the scanner also test the leads that attach from the power supply to the scanner if its connected to a computer you might have to uninstall it then reinstall it this applies the driver aswell you can do this control panel admistrive tools,computer management,device manager scroll down you should see a yellow question mark? right click to reinstall drivers or ports(com&lpt)ECP printer port right click update driver
hope this helps

The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.

Open the hood. You will notice there is a large black box on the right-hand side directly behind the battery. This black box is the fuse box. Pull the top of the fuse box off. There are two clips on either side; once you pop one side, the other comes off very easily. In the top left-hand side of the fuse box where all the fuses sit, you will see a large orange/red block. Below this block is a button that says "reset." Press this button for 5 seconds. Turn the car on and wait for a minute. If the light does not go on, turn off the car and set the key to ACC on the key ring. Push the reset button again, holding it for a total of 15 seconds. Turn the key to off, take out the key, return the key and start the car again. Allow the car to run for 2 full minutes. It is taking the system a few minutes to register that this button has been pressed.

If its not producing heat, yep! If it is, it indicates that there is an error code stored in memory.

Please try the following to resolve your issue:
1. Unplug the USB cable and the AC adapter from the back of the scanner.
2. Toggle the Transportation lock (located on the bottom of the scanner) back and forth 5 times, ensuring that the lock is all the way in the unlock position.
3. Reconnect the USB cable and the AC adapter cable, and then try to scan.

Try flicking the transportation lock (on the left side under the scan lid) on and off. It has a picture of a pad lock shown locked and unlocked. Flip it back and forth and leave it in the unlocked position.

This worked for me. Good luck!

Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

I can't seem to find a error code 5. What software are you using to scan? Did the error start right after your first? Had the scanner been working?