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Janci Marek
Janci Marek Posted on Oct 20, 2013
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Energy management My lenovo Energy Managment keeps crashing, when opened (not responding) it freezes. This is the description it shows: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: Energy Management.exe Application Version: 7.0.3.4 Application Timestamp: 4f5bf1cf Hang Signature: 93cc Hang Type: 256 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Hang Signature 1: 93cccec98c3f1b0bda32f811bea7106c Additional Hang Signature 2: 2c2b Additional Hang Signature 3: 2c2bdea0b8ad272c0764a1296a83babe Additional Hang Signature 4: 93cc Additional Hang Signature 5: 93cccec98c3f1b0bda32f811bea7106c Additional Hang Signature 6: 2c2b Additional Hang Signature 7: 2c2bdea0b8ad272c0764a1296a83babe Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

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  • Janci Marek Oct 20, 2013

    Windows 7 Ultimate 64 bit and Service Pack 1

  • Janci Marek Oct 21, 2013

    Already having installed the latest version when i was posting this

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1 Answer

Jimmy Hernandez

Jimmy Hernandez

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  • Expert 49 Answers
  • Posted on Oct 20, 2013
Jimmy Hernandez
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Start your computer in SAFE MODE by pressing F8 as it's booting up and when you see the Options menu, select the 'Safe Mode with Networking' option. Do some research and see if there are any updates for that software on Lenovo's website. You might not even need that software and might be able to remove it while you're in Safe Mode.

Testimonial: "I already uninstalled the program a reinstalled the latest version from lenovos website when i was posting my problem (didnt help). But I tried the safe mode and i was able to lauch the energy management app and use it , although it was responding unusually slowly."

  • Jimmy Hernandez
    Jimmy Hernandez Oct 22, 2013

    Hmm..the fact that you're even able to use it in safe mode tells me that there might be another driver that is in conflict with the program. That driver might not be running while you're in SAFE MODE. Go to Lenovo's website and search for ALL the drivers to your machine. Make sure they are all up to date and read the descriptions to make sure you don't have to install some before the Energy Management software.

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1 Related Answer

Anonymous

  • 184 Answers
  • Posted on Jan 02, 2010

SOURCE: AppHang81 Error-help!

what version of windows are you using? state the version and servicepack. in the intrim, start your computer in safe mode and run some programs. shut down the computer and restart in normal mode.

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