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Posted on Sep 06, 2007
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Pictures missing some (not all) of pictures taken end up missing from the camera ; they can't be viewed on the camera or loaded into my pc. I know the pics were there but missing later. this has happened with two separate memory cards so I know it's not a card problem. I've had the camersa a few years and this is the first problem. One of the memory cards intermittantly comes up with a "memory card error" message but not the card that was exclusively in use when the problem first showed itself. I love the camera and hope you can help

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  • Master 944 Answers
  • Posted on Sep 06, 2007
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Joined: Feb 13, 2007
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If you haven't done so yet, take one of the cards, reformat it correctly (please ask again if you need info on how to do this) and see if you get any change. Are you using a PC card reader to transfer the photos or a USB cable? If you have a mains adaptor then try taking a set of pictures while still plugged in and see if you get the same problem. Your local camera shop may let you try this if you don't have an adaptor. If you don't get the same problem, then it is hopefully dirty battery terminals, which limit the available power/voltage for writing to the cf card. If you still get exactly the same problem when on AC power, then the most likely problem is dirt on the cf card slot terminals. The cf card slot pins are very hard to clean, battery terminals easier. Use a small amount of gin on a Q-tip/cotton bud for the battery contacts. best way with the Cf slot pins is a piece of new kitchen sponge(not the scratchy type) cut with scissors to a fraction larger than the cf card. push it gently in and out of the slot so the pins pierce it. a "hint" of gin on the sponge is necessary, but if you can get wetness when you squeeze it, it is too wet. Before you do any of these cleaning operations, have a very close look (with a magnifying glass if possible, and good light) to see if anything is actually strange in the battery compartment or card slot (the "dirt" is often grease and near invisible, so look for damaged or bent pins and insulation etc). Take any batteries etc out before cleaning and try to turn the camera on with no power source at least twice before touching the insides. If this doesn't help, or you need more assistance, then please ask. My next suspect would be the card, despite you trying two. CF cards are very temperamental. Try a third or fourth if you can do so without expense, just to be sure.

  • Anonymous Sep 06, 2007

    PS - have you had the same result trying to load the photos onto a completely different PC? definitely worth a try if you haven't already. Let me know the result.

    Hope this helps :)

  • Anonymous Sep 06, 2007

    PPS - the CF card slot pin cleaning instructions also apply identically to your PC card reader slot if you use one.

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