Question about NorStar T7316E Corded Phone

1 Answer

Admin nortel i can't access the adminstrative programming. i enter feature 983 and it says "inactive feature". how can i fix it to where i can set up a new mailbox?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

  • Expert
  • 110 Answers

If you are getting inactive feature when entering feature 983 the phone system and voice mail unit are not communicating. This usually requires a power reset to clear. Or the voice mail unit is in trouble and a vendor needs to be called.

Posted on Jan 27, 2014

Ad

6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Anonymous

SOURCE: had to rebuild mailboxes and now the main inbound number cannot dial internal extensions.

Does feature 983 still show as an inactive feature? You need to reinitialize the feature codes if the system was reset.

Please post what is currently happening.

Posted on Jan 01, 2008

mark hudson

  • 326 Answers

SOURCE: Initialising Mailbox

To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password

a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"

3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK

To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"

To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.

To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

To Change the "Recorded" Name for the Company Directory:
1. Have the Voicemail User log into their mailbox, after putting in their password, press the button under "Admin" (or press the number 8 key., and then press the number 1 key.
2. You will hear the old recorded name and then the system will "beep", prompting you to record a new name (name only here, not greeting..
3. Press "Ok" in the window when you are done recording and then "Ok" again to accept the recording

Posted on May 02, 2008

Anonymous

  • 2 Answers

SOURCE: ADMIN PASSWORD RESET FOR NORTEL T7316E SYSTEM

If your company extentions are 2 digits long enter "120000"
If your company extentions are 2 digits long enter "1020000"
If your company extentions are 2 digits long enter "10020000"

Posted on Feb 27, 2009

ynotphone

ynotphone

  • 192 Answers

SOURCE: Nortel T7316E need to reset all the password

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

Posted on Apr 24, 2009

consultel1

george peters

  • 860 Answers

SOURCE: I am locked out of

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Posted on Dec 11, 2009

Testimonial: "OMG THANKS SO MUCH!!!!!!!!!!!!!! YOU FIXED IT!!!! THANK YOU THANK YOU!"

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Locked out of Nortel t7316 every time you press feature and #983 or 985 it displays inactive feature.


F983 and F985 are voice mail access feature codes. Try rebooting your voice mail system to see if the unit recovers. There is no switch so you will need to unplug the power to the VMS to reboot.

Jun 29, 2015 | Nortel Lands Phones

1 Answer

Resetting Admin


Try using FEATURE **2223772 2223772#. This is the access server admin. There might be a path there to reset passwords. On the MICS side use FEATURE **266344 266344# to access the system programming and password reset features. The best place to get free help from telco professionals (especially Nortel) visit Telephone Tech Talk - http://sundance-communications.com/forum/

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

Dec 08, 2014 | Nortel Norstar T7316e Phone

1 Answer

We need help with our Nortel system (T7316E). We don't know the admin password. We have tried Feature 985 and then it says to hit "9" but we can't do that as the display shows VM:363 and we can only hit...


feature 985 shows you your vm extension #.
feature 983 then try 1029999 (if password was changed to 9999 or something else)
or maybe feature 983 then 738662 'ok' then 266344 'ok'. depending on the norstar system you have.
these are some codes to enter the vm management. What are you trying to do, reset a vm password or other system programming?

Apr 17, 2014 | NorStar T7316E Corded Phone

1 Answer

Unable to access voicemail feature inactive


This means the system can no longer communicate with the voice mail. You can try to locate the voice mail and power cycle the unit to resolve the issue, If you still get inactive feature after the reboot you will need to replace the vms.

Mar 18, 2014 | Nortel Networks T7316E Telephone Platinum...

1 Answer

Nortel phone - VM box locked contact admin - tried solutions & no luck


Hi Lyndsay,

Have you tried feature 985, and then press 9, and enter the passed resetsmppwd? That should reset the login on feature 983 to 1020000 for three digit extensions, or 102000 for two digit extensions. Once you get into there, you can reset the mailbox password for the general delivery mailbox. Depending on your system, even though the general delivery mailbox might be on extension 363, the mailbox number is likely to be 100.

Jan 04, 2014 | Nortel T7316E 2-Line Corded Phone

1 Answer

How do i unlock a mailbox on the Nortel PBX - Not the main PBX.


From the main phone you have to go into admin feature 983 then password 120000 for 2 digit locals 1020000 for 3 digit locals 10020000 for 4 digit locals etc. this gets you in to vmail programming type in the local or mailbox no. then reset password for that mail box which will go back to defult password which is 4 zeros 0000 got it then go to phone and when setting up vmail it will ask you for password enter 0000 then it will ask you to change password enter what you want. Hope this helps

Jan 14, 2010 | Nortel Norstar 16-Line PBX Speakerphone

2 Answers

I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Dec 11, 2009 | NorStar T7316E Corded Phone

1 Answer

Change voice message on nortel meridian phone system


You need to go in to voice mail admin .
Feature 983 1020000
press AA
press Greeting
press greeting again
enter 1 for greeting 1
this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .

Feb 17, 2009 | Nortel Norstar 16-Line PBX Speakerphone

6 Answers

Nortel T7316E


To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit

Aug 21, 2007 | NorStar T7316E Corded Phone

Not finding what you are looking for?
NorStar T7316E Corded Phone Logo

514 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

Marvin
Marvin

Level 3 Expert

85222 Answers

pbxinc

Level 2 Expert

64 Answers

martin hogg

Level 2 Expert

157 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...