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Pull open the bottom of the operating panel just above the paper tray one inch 1". Clean the small scanner glass with alcohol, it's hard to see. It's just above the first rubber roller at the black base of the machine.
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You might have a job stuck in memory. Message window should say 00%.
Try this
press Function key
press 7 key
press monitor key slowly 4 times
press * key
press 6 key
scroll down to ALL JOB CLEAR
press SET
wait for reboot
Good Luck
i did that from long time but same .
i did that from long time but same
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