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Posted on Jan 31, 2009
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Bobbin problems! I have a Babylock ESE2, it is approx. 4 years old. I have a problem within the bobbin case area. As soon as I start my machine to embroidery, I can hear the thread catching on something, then of course the upper thread breaks. I have replaced the boobin case/shuttle-this did not remedy the problem. I don't see any thread caught anywhere. What can be the problem??? Help!!! Thanks in advance, C.Littleton

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MAKE SURE you are using the correct SIZE bobbin. Some of the older plastic bobbins don't swap around in the newer machines & just because they LOOK the same doesn't mean they are. If you are absolutely POSITIVE you are using the right size bobbin (mark it w/ a permanent marker if you have to, to keep track of it), check & double check you are putting the bobbin in the case in the right direction & make sure there aren't any loose threads anywhere in the area where the bobbin sits... be sure all little dust bunnies are removed. I know it sounds redundant but get your book out & be POSITIVE you are threading thru all the thread paths in the right direction. My Babylock is supremely **** when it comes to putting the shuttle back in after I've cleaned the bobbin area & if I don't get it back exactly where it supposed to go, it won't sew right. I always have to get my book back & check it out again step by step. I have it do crazy stuff just because there was a little tail hanging out where the bobbin started to wind that I didn't cut off close enough.

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Hi and welcome to FixYa! I'm the expert that has chosen your issue to fix. Here's what I think:

This sounds like a bent or burred needle. Embroidery takes a toll on the needle and typically, they will only last for about 8 hours of use in straight stitch machine. Put a fresh needle in and see if this fixes the problem.

Thanks for using FixYa.com

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further. I am at your service.

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I have a babylock emp6 and it starts stitching the design then stops and says check upper or bobbin thread. THe threads seem fine it stitches a bit then says the same thing what can the problem be?

If your Babylock EMP6 embroidery machine starts stitching a design and then stops, displaying a message to check the upper or bobbin thread, there are a few potential causes for this issue:
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My Bernina 930's lower tension is off. When I sew the stitches are tight on top, but loose on the bottom. How can I fix this? I've tried messing with the tension and have cleaned the bottom.

Hi - you might have a dirty bobbin case, or need a new one. IAfter awhile, little teeny dust bunnies can collect in your bobbin case and cause your bobbin tension to go wonky, especially if you use cotton thread. If you happen to have an extra bobbin case, try using the new bobbin case to see if that solves the problem. Otherwise.....
  • Remove your bobbin case and take out the bobbin. Find a small, stiff brush like the one that came with your machine and stand in very good light. Brush out the inside of your bobbin case, and push one or two bristles of your brush into any opening you can see. If you see any trace of dust but you can't get it out, use tweezers to gently pull the dust out. Now look at the outside of your bobbin case. In the small opening where you insert your bobbin thread into the bobbin case, there is a small piece of metal with screws in it the lays over the bobbin case. Brush that area carefully, and again, insert one or two bristles under than piece of metal and into any other small opening where the bristles will fit. Try sewing again. If you are still getting loops, take out your bobbin case with the bobbin thread still inserted and grab the bobbin thread with two fingers. Let go of the bobbin case - sort of like you are holding a yo-yo. If the bobbin case starts to drop as soon as you let go, your bobbin tension is loose. If the the case doesn't move, gently snap the bobbin thread you are holding and see how far the bobbin case moves down toward the floor (you might need to try this a couple of times, the bobbin has a nasty habit of flying out). When you do the snap, the bobbin case should move down about two inches and stop. If do not know how to adjust the bobbin tension, either check your manual or take the machine in for service.
  • If you haven't already, it's a good idea to remove the thread plate that sits under the needle and clean that area out with your brush. Also, get a really good flashlight and check the area where you insert your bobbin case. Gently turn your fly wheel and look inside the hook area - remove any dust or bits of thread.
In general, you should oil your machine as indicated in your manual as often as directed. You should change your needle every 10 hours of sewing - or each time you start a new project, and you should take your machine in for service every one or two years - even if you only use it once and awhile.

Hope this helps, Ginny
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