Unable to connect to the internet

Make sure you XP machine has ActiveSync v4.5 installed and running. For your Windows 7 one, make sure it has WMDC v6.1 installed and running. If you are not sure, take a look here and download the most recent versions.
However, if you find everything to be fine with your computers, your Treo might have its ActiveSync application corrupted. You could try to hard reset your device, to see if ActiveSync is fixed. If you decide to do it, it is recommended that you backup your data, to be restored afterwards, because a hard reset will set your device to its factory defaults, thus deleting every program you have installed, as well as all your personal data. To hard reset your device, open the storage card slot on the side of your device. If its screen is off, press and hold the Power/End button, and, at the same time, briefly press the reset pin (next to the card slot) with the stylus pen. Keep pressing the Power/End button until you are prompted to erase all data. Press the Up button, to confirm the hard reset procedure.
Hope you are able to sort your problems out.
Cheers! Carlos

Hello,

Soft Reset
A Soft Reset stops all active (or open) programs and "reboots" the handheld. When the Treo powers back up, you'll start with all programs closed and the unit will be ready to use. The soft reset is intended to reset the Treo if it is malfunctioning or has become bogged down.
The Palm Treo 750 can be soft reset by quickly pressing and releasing the tiny red button beneath the miniSD memory card door:
Hard Reset
A Hard Reset wipes the internal memory and returns the Treo to its factory specs, in effect returning the Treo 750 to the state it was in when you purchased it. All data entered, preferences set or software installed on the Treo after purchase will be lost after a hard reset and will have to transferred or reinstalled via ActiveSync / Windows Mobile Device Center.
The Palm Treo 750 can be hard reset by pressing and holding the power button (seen left) while at the same time pressing and holding reset button beneath the miniSD memory card door. Press and hold the two buttons until the screen completely fades. When the screen returns, you'll be given the option to "Erase all data." Select Yes to complete the hard reset. The Treo will now be as it was when it left the factory and you can start fresh. You may have to perform a soft reset after the hard reset to get the unit to power on.

Factory Reset for Treo 700p and 680 smartphones
If you've set a password on your smartphone, any hard reset will automatically become a Factory Reset. With this method, you'll enter a password and then perform a hard reset.
On your smartphone, launch the Security application.
2.If the Password box says "Unassigned," tap the box and create a password for your smartphone.
3.Once the password has been set, disconnect your smartphone from the AC charger and take off the battery cover. Do not remove the battery yet.
4.Hold down Power/End .
5.While holding down Power/End , remove the battery. Then insert it again.
6.While still holding Power/End , the screen will show the Palm logo and a progress bar. Then the circular Palm Powered logo will appear. Release the power button when you see the Palm Powered logo.
Keep holding the Power button during this screen. When you see this screen, you can release the Power button.
7.A message will appear warning that you are about to erase all the data stored on your smartphone. Press UP.
8.If you performed this reset correctly, the screen will go blank after several minutes, and you will not be able to turn on your device. The charging LED will not light up. (any other activity - such as the Palm OS logo and then the Applications launcher appearing - means the reset was performed incorrectly; try again) 9.Your device will appear "dead." To wake up your smartphone, perform a soft reset.



if u like plz comment

my favourite (treo 750) i own 1 but not sure i have had that problem yet depending on if you install a program it could be causing that problem maybe a call blocker! u could check to see if ur network is on automatic
start-setting-personal-phone-network-netselection automatic
try backing up your phone data then master reset back to factory setting
N.B you would loose everything that cannot be backed up but this solved my bluetooth problem 1 time holding down the reset button then press power. when prompted to reset say yes

Hi elg

There are many ways to reset your Treo, here are some from Treo KB themselves...

# How do I perform a hard reset on the Palm Treo 600?

Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything.

HotSync note: Some third-party applications change the way your handheld backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.

1. Hold down the power (on/off) button on your device.
2. While holding down the power button, turn over your device so that you can see the back of it.
Using an unfolded paper clip or a similar small object, gently press the RESET hole on the back
3. When the device's screen displays the Palm Computing Platform logo, release the power button.
4. A message will appear warning that you are about to erase all the data stored on your handheld.
In response, do one of the following:
* Press the UP button to complete the hard reset, erasing everything on your device
or
* Press any other button to begin a soft reset, leaving your data intact.
5. Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.


Note: A hard reset does not reset the current date and time. It does restore other settings to the factory default.
Back to top
# How do I recover after a hard reset?

If you backed up your data by synchronizing it to your desktop computer, you can restore it now by performing a HotSync operation.

1. Since all data was erased by the hard reset, first synchronize your device with your desktop computer.
1. Make sure your conduits are turned to "Synchronize the files" or "Desktop overwrites handheld". Do not turn conduits to "handheld overwrites desktop". This will erase data on your desktop computer, and you won't be able to transfer it to your handheld.

Note: Data restoration may take some time. The HotSync operation will be faster with a USB connection, slower with a serial or IR connection. You won't be able to perform a network HotSync connection until you have performed at least one successful 'local' HotSync via USB, Serial or IR.
Re-install third-party software, if any.
2. Third-party software (applications, hacks, themes, games, databases, eBooks, etc.) might not have transferred back to your handheld during a HotSync operation. Locate any missing original .prc or .pdb files on your desktop computer, and double-click the files to re-install them. For more information on how to install third-party software, visit the Palm Support Knowledge Library.

Caution: Sometimes, the reason you needed to perform a hard reset was because of third-party software. While we encourage users to take advantage of the thousands of third-party titles available, we cannot guarantee that the third-party software will be compatible. If you recently installed software and then experienced a problem, maybe you should not re-install that software. For more information on how to diagnose third-party issues, visit the Palm Support Knowledge Library.
Re-set your preferences.
3. The System conduit restores your preferences for display, menus, auto-off, and other functions. However, if there are other preferences (such as those set within third-party themes) that haven't been restored, now is the time to do so manually. Refer to the third-party software documentation for instructions.

Back to top
# How do I perform a Battery Disconnect Reset?

A battery disconnect reset is a last resort step you can take to cut battery power, wipe out all data, and bring a Palm Treo 600 back to its factory-fresh state.

A battery disconnect reset will erase everything on your device, and also reset the wireless radio and disconnect the internal battery. All your data will be removed, and your formats, preferences and other settings are restored to their factory default settings. Don't perform a battery disconnect reset unless you've backed up your data, or you're willing to lose everything.

Additionally, you won't be able to turn your Palm Treo 600 back on until you connect it to a power adapter, so do not perform this type of reset if you're not near a power source and your Palm Treo 600 charger.

HotSync note: Some third-party applications change the way your handheld backs up data, while other third-party applications do not back up data at all. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.

1. Disconnect your Palm Treo 600 from the AC charger.
2. Hold down the K and Backspace keys simultaneously.
3. While continuing to hold down the K and Backspace keys, press the RESET button inside the hole on the back panel of your device.
* Note: Palm made this type of reset very awkward to perform, so that it would not happen by accident when your Palm Treo 600 is jostling around in a pocket or bag. Sorry for the inconvenience. You might want to enlist the help of a dexterous friend if you find it too difficult.
4. Continue holding down K and Backspace. The screen will flash white briefly, and then go black. Release K and Backspace after this happens.
5. To revive your Palm Treo 600, connect it to the AC charger and plug the charger into a socket. The screen will stay blank for several seconds (as long as half a minute), then it will turn on. The LED will glow solid red, indicating charging.
6. Finally, follow the steps for recovering after a hard reset (a battery disconnect reset is a type of hard reset).

here are the links:

http://support.vzw.com/devices/palm_treo_600_smartphone/faq.html#item15

http://kb.palm.com/wps/portal/kb/common/article/887_en.html

http://mytreo.net/how-to-guides/hard-reset-the-treo-600/

regards,

voodoo

You can hard reset a Treo 750 by pressing and holding the power button while pressing and holding reset button beneath the miniSD memory card door at the same time. Press and hold the two buttons until the screen goes black. When the screen returns, and you see the option to "Erase all data" select Yes and your device will be hard reset.

A Hard Reset wipes the internal memory and returns the Treo to its factory specs, in effect returning the Treo 750 to the state it was in when you purchased it. All data entered, preferences set or software installed on the Treo after purchase will be lost after a hard reset and will have to transferred or reinstalled via ActiveSync / Windows Mobile Device Center.
The Palm Treo 750 can be hard reset by pressing and holding the power button (seen left) while at the same time pressing and holding reset button beneath the miniSD memory card door. Press and hold the two buttons until the screen completely fades. When the screen returns, you'll be given the option to "Erase all data." Select Yes to complete the hard reset.
The Treo will now be as it was when it left the factory and you can start fresh. You may have to perform a soft reset after the hard reset to get the unit to power on.

first connect your treo, when the active sync is set you should then see your device in my computer

browse in the device and locate the pictures, then copy them into your pc.

Thats how I do it on my phone.

I think this can help you:

Treo 650 only


A zero out reset will regress a device that has non-volatile memory to its factory-fresh state. When done correctly, it completely rewrites your device's internal memory with zeros and ones, ensuring that any data is expunged. It should be used only if you want all information completely obliterated (example: you're selling your handheld, or you're sending it in for repair, and want to protect your privacy). Tungsten E2 note: a hard reset (above) produces the same results as a zero out reset - completely rewrites data on internal memory. No need to perform the steps below. Warning: A zero out reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a zero out reset unless you want to eradicate everyting.

HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.
There are two ways to perform a zero out reset.

1. Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
2. Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
3. Press and hold the Power button and UP on the 5-way navigator.
4. While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
5. While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
6. Release Power, UP and HotSync.
7. If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." (any other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again)
8. Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
9. After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
   
10. If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type of hard reset).

Quick Erase, Secure Erase
LifeDrive only When you perform a hard reset on a LifeDrive mobile manager, you will see two options on the reset screen: Quick Erase and Secure Erase. Both of these are types of hard reset. Quick Erase: Perform a Quick Erase reset for a regular hard reset, to get your device to wake up and respond again. This eliminates user information on the drive in such a way that there is no info available to anyone using the device. A Quick Erase reset takes approximately 5 minutes.
Secure Erase: Perform a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information. This completely deletes all user info on the drive. A Secure Erase reset takes about 30 minutes.
Note: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appear on the reset screen.

1. Slide the power switch to the right and hold it in that position.
2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
3. Wait for the reset screen to appear (it will say "Warning, Erase all data?"). Then release the power switch.
4. Choose your type of reset:
   • Press Up on the 5-way navigator to perform a Quick Erase (5 minutes)
   • Press Down to perform a Secure Erase (30 minutes).
5. During the reset process, a status screen appears with the words "Quick Erase" or "Secure Erase" and a progress bar, followed by screens showing the Palm, Palm Powered and LifeDrive logos.
6. Then you will be prompted to tap the screen to align the digitizer and select the language you want to use on your device. A screen appears showing the Palm logo and a progress bar.
7. When the "Welcome: Setup your device" screen appears, the hard reset is complete. Follow the onscreen instructions to set up your device.

try performing a battery reset..it will reset the internal radio and the charging circuitry..only problem here is that u need an AC charger to switch the phone back on. this will wipe out all data u may want to back it up before trying this option heres how to do it Battery Disconnect Reset Treo 600 only A battery disconnect reset is a last resort step you can take to cut battery power, wipe all data, and regress a Treo 600 to its factory-fresh state. It only works on a Treo 600 smartphone. Important: A battery disconnect reset will erase everything on your smartphone, and also reset the wireless radio and disconnect the internal battery. All your data will be removed, and your formats, preferences and other settings are restored to their factory default settings. Don't perform a battery disconnect reset unless you've backed up your data, or you're willing to lose everything. You won't be able to turn your Treo 600 back on until you connect it to a power adapter, so do not perform this type of reset without your Treo 600 charger and a power source. HotSync note: Some third-party applications change the way your handheld backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost. To perform a battery disconnect reset: 1. Disconnect your Treo 600 from the AC charger. 2. Hold down the K and Backspace keys simultaneously. (Note: for French AZERTY keyboard, press K and M; for other language overlays, please refer to the customer support for your region) 3. While continuing to hold down the K and Backspace keys, press the RESET button inside the hole on the back panel of your device (where's the reset hole?). 4. Finding it hard to do? Good. We made this type of reset very awkward to perform, so that it would not happen by accident when your Treo 600 is jostling around in a pocket or bag. Sorry for the inconvenience. You might want to ask a friend to lend a hand if you find it too difficult to do by yourself. 5. Continue holding down K and Backspace. The screen will flash white briefly, and then go black. Release K and Backspace after this happens. Your Treo will appear to be "dead" and the screen will not turn on. If you see any activity ? such as the screen turning back on ? the reset was performed incorrectly; try again 6. To revive your Treo 600, connect it to the AC charger and plug the charger into a socket. The screen will stay blank for several seconds (as long as half a minute), then it will turn on. The LED will glow solid red, indicating charging. 7. Finally, follow the steps for recovering after a hard reset (a battery disconnect reset is an extended type of hard reset).