Issue:
Tinted printing / Colors are not exact
Solution:
Resolving ink tank and cartridge issues BJC-6000
Printer attempts to print but no ink is on the paper
Printer attempts to print but no ink is on the paper
If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
- The ink in the BJ tanks has run out.
- The print head nozzles may be clogged
- The protective cap or tape may have been reattached to the BJ cartridge
- The BJ cartridge may need to be replaced
- You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open
the printer's front cover and visually check the level of the ink in
all the BJ tanks. If a BJ tank is low or has run out of ink, replace
it. Failure to do so may shorten the life of your BJ Cartridge
To check the status of the print head by printing a Nozzle Check Pattern
- The
Nozzle Check Pattern confirms whether the inks are being correctly
ejected from the print head nozzles and whether the print head is
correctly aligned.
- On your printer, press and hold the Resume button until you hear 2 beeps.
- When
you release the button, the Nozzle Check Pattern will be printed. You
can also print the Nozzle Check Pattern by clicking on the Test Print
button in the Maintenance tab of the printer properties dialog box.
- After
the Nozzle Check Pattern is printed, check the results. Look at the
Nozzle Check Pattern for each BJ Ink tank. If any colors are missing or
if any horizontal lines are broken or missing, perform the print head
cleaning procedure.
To perform the print head cleaning procedure
- On your printer, press and hold the Resume button until you hear 1 beep.
- When you release the button, all print heads for all colors will be cleaned.
- You
can also clean the print heads by clicking the left Print Head Cleaning
button in the Maintenance tab of the printer properties dialog box.
- When
the print head cleaning begins, the POWER light starts flashing. This
will continue for about 30 seconds. Wait for the light to stop flashing
before you resume normal operation.
- Perform the Nozzle Check Pattern test again.
- If
the results are satisfactory, resume normal printing. If the results
are not satisfactory, you may need to execute a print head deep
cleaning.
To execute a print head deep cleaning
- Make sure paper is loaded in the sheet feeder and the printer is turned on.
- Display the printer properties dialog box and click the Maintenance tab.
- Click the right print head Cleaning button.
- When
the print head cleaning begins, the POWER light starts flashing. Wait
for the light to stop flashing before you resume normal operation.
- Perform the Nozzle Check Pattern test again.
- If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
In Windows, display the Maintenance tab of the printer properties dialog box.
- Click the right Test Print button.
- Follow the instructions on the screens to perform an automatic print head alignment.
- A
confirmation screen will ask you if you want to perform automatic print
head alignment. Read the screen and click OK. Another screen warns you
not to start any other operation until the alignment is complete.
Again, click OK.
- The BJ Printer Status
Monitor displays the Printer Status. The driver will align the print
heads then will print an alignment pattern.
- Perform the Nozzle Check Pattern test again.
- If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave
the BJ cartridge in the printer when replacing a BJ tank. Make sure the
printer's power is on. Make sure you insert the BJ tank in the correct
slot.
- Open the front cover.
- The power light blinks while the cartridge holder is positioned to the center of the printer.
- Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.
- Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.
- Remove
the new BJ tank from its package and pull the orange tape up and
against the perforations to open the package film. Be careful not to
remove the label from the tank. You will need it to match the tank to
the correct slot in the BJ cartridge.
- Twist
the orange protective cap to remove it. Do not attempt to reattach the
protective cap; instead, discard it along with the protective tape.
- Insert
the BJ tank by holding it at a slight angle, aligning it with the
correct slot. Press down gently on the top of the tank until it locks
into place.
- Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
Close the printer cover.
- The
printer will automatically start cleaning the print heads. When the
print heads are clean, the POWER light will stay on, indicating that
the printer is ready for operation.
- Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
- Open the printer's front cover.
- Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.
- Remove the BJ cartridge by holding it by the circles on the left and right sides.
- Make sure that the orange protective cap has been removed.
- Make sure that the protective tape has also been removed.
- Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media
Make
sure that you are printing to the correct side of the media that you
are using, and that the Media Type setting in the printer driver
properties correctly reflects the type of paper you are using.
Be
sure to read any instructions that come with your Canon specialty
paper. These instructions provide important information regarding how
to achieve the highest print quality with these papers.
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