Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum Logo

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JoAnna Lombardi Posted on Sep 10, 2012
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How to hang a dyson DC16 base station on wall

DC16 animal

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Jose Ruppenschlager

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  • Master 1,013 Answers
  • Posted on Jun 24, 2014
Jose Ruppenschlager
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Joined: Dec 19, 2009
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Hi,

Here is a great video that shows you how to install the base station:

5 Related Answers

Anonymous

  • 389 Answers
  • Posted on May 17, 2009

SOURCE: Dyson DC16 Handheld Vacuum Cleaner Manual

Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

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Anonymous

  • 438 Answers
  • Posted on Apr 04, 2010

SOURCE: dyson dc07 animal\ no suction

Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Anonymous

  • 55 Answers
  • Posted on Dec 02, 2008

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Anonymous

  • 2 Answers
  • Posted on Apr 09, 2010

SOURCE: where can I buy a replacement battery?

I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.

Anonymous

  • 2 Answers
  • Posted on Jun 22, 2010

SOURCE: my dyson dc16 is not holding a charge

I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...

My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!

I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.

It's good to have my hand vacuum back! I missed it!

Rock on Dyson.......

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1answer

Dyson DC16 keeps quitting.

Does red "charge status" lights pulsate when it quits?
If so the problem is with the filter. Access the main air filter (usually blue with white filter) , remove filter and note a small cylindrical metal insert -- this a magnet that is sensed to "insure" that the filter is in place before using. Fix: 1) try bending the filter so magnet makes better contact with sensor (sensor is buried in the plastic); 2) (this one worked for me) wad up some paper and carefully place behind just that part of filter to force the filter closer to the sensor -- this will require some patience but it can be done.
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Have mislaid instructions for docking station wall mounted for dyson animal doc 59. Where can I find please ?

Hi there, it's Jack at Dyson.

Just to confirm, were you looking for directions on installing DC59's docking station? If so, please email me directly at [email protected] so I can provide you with these, and answer any other questions you may have.

I'll look forward to hearing from you.
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Ho to fix dyson dc16 base station to a wall

Hi,

Here is a great video from youTube that shows you how to install the base station:
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Green light on DC44 but nothing is happening

Hi Emma, it's Jack at Dyson.

I'm sorry to hear your DC44 Animal doesn't seem to be working correctly. If the green LED indicator on the machine lights up, but the machine itself doesn't run, this suggests the battery is flat. It could mean that it's not recharging correctly when connected to the docking station.

It would be worth temporarily disconnecting and removing the charger cord from the docking station and plugging it directly into the machine - the machine should recharge fully within 3.5 hours. If the machine then works as normal the charger cord may not have been corrected fitted to the docking station.

If you'd like further advice from our experts after you've given this a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).
1helpful
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How do i hang dyson hand vac on wall

click on the link below for the manual it will give you full instruction how to fix to wall, enjoy,,,
http://media.dyson.com/downloads/UK/floorcare/Manuals/dc16_manual_uk.pdf
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How to release canister from dyson root cyclone vacum

Hi there,

For guidance on emptying the clear bin from your Dyson DC16, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc16/dc16/maintaining-your-dyson-machine/empty-the-clear-bin1/emptying-the-clear-bin-step-1


If you're trying to remove the clear bin from the machine, you can do so by following these steps:

http://www.dyson.co.uk/support/dc16/dc16/using-your-dyson-machine/how-to-remove-a-blockage/how-to-remove-a-blockage/check-cone-shroud-1

I hope this helps - for any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
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1answer

When I push the power button on my dc16 animal nothing turns on but a little red light by the red switch.

Hey Josh. According to the manual I found at this URL:
http://media.dyson.com/downloads/us/floorcare/manuals/dc16_opmanual_usa.pdf
the red light that comes on when you try to use the unit indicates that the battery is fully discharged. When you plug the unit in to charge it, the same red light should be blinking to indicate the battery is in the process of charging.
Take a look at this and let me know if you are still having issues with the unit running, as there might be a problem with the wiring from the battery to the motor.
Paul
2helpful
1answer

Where can I buy a replacement battery?

I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.
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