SOURCE: My printer is jammed. Carriage does not move.
Hello,
I will advice you reset the printer, follow the steps below to reset the printer,
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6? keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
If that did not fix the problem, try this,
The problem should be fix with this.
Take care.
SOURCE: error message
This error is a very difficult error. The best way is to contact hp chat support where u get free support.
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