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The printer is not printing the top portion of text and seems to be more prevelant on top half of page. The printer is about two years old and only recently started this malfunction.
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Printing half a page with an Inkjet machine is not normally a computer issue. So windows 10 would not normally have any effect on the printing for a printer that has been accepted by the Windows 10 Operating System. If there was an issue in the software it would be printing gibberish or not printing at all.
Printing half a page is quite possably something stuck in the printer stopping the ink from getting to that half a page if it is printing down once side but not the other.
Printing half a page being that the top half is printed but not the bottom half (Or the other way around) it could be an air bubble in the feed line which can be cleared with a printhead clean or two.
Printing half a line rather than a full line such as the top half of each letter is clear but the bottom half of each letter is not visable is a blocked printhead. A couple of printhead cleans can also fix this.
Also check to see if the printer is not confused and actually has empty cartridges even if the printer thinks they are full. Brother printers can easily get confused about ink levels. If the cartridges are actually empty, replace them and away it should go again.
The print head prints two lines of text/image at one time. If there is a partial print of alternating lines, you probably have a partially clogged print head. Print a test page to see what you get, and perform head cleaning process if needed.
hmm..now..that sounds more like a software issue, than a hardware issue. Can you check on all version updates for the software from MSoft, and ensure that the drivers for your printer, by application, are up to date. From what I'm seeing, this MAY not be a printer issue.
and, if you want, we do this sort of service call remotely. see my link here for more on that.
I have a psc 2355 printer which only prints half of text then the next lines are ok then it repeats only printing half text. I removed my ink cartridge and wiped the ink ports with a tissue heavily moisten with water. Repeated this several times and then gently dried with a tissue. The problem was fixed!!
Printer is not printing 1/2 inch on the bottom margin; help!
I too have the same problem
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