Anonymous Posted on Nov 03, 2011

Canon Inkjet, Not Printing?

It worked fine yesterday, It had a sort of paper jam, so I took out the paper to clear it. I decided to print today & it will not take the paper. Works fine, but it won't take the paper. It just slightly pulls it, but then sends it back to the beginning. Then it says there is no paper available, but there is.

1 Answer

ONE-Touch-Solution

Canon Master 1,679 Answers
Posted on Nov 03, 2011

ONE-Touch-Solution

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Joined: Nov 19, 2009

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Hi Rosa,
There was a paper jam and you cleared the jam, however you missed out to do one other thing. Cleaning the Rollers.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Clean the Paper Feed Roller without paper.

(1) Press the Canon Inkjet, Not Printing? - g0081065_tcm14-774017.jpg (Maintenance) button repeatedly until b appears.

(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.

4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.

This should fix the issue
Regards,Suhail

Anonymous Nov 13, 2011

I tried your solution, but it wound't take the paper either. On the LED, "3" "E" "0" kept appearing.
ONE-Touch-Solution Nov 13, 2011

Error "3" "E" "0" Sounds like Its Either a Cartridge Issue or Hardware.. You can try the steps below.

Disconnect the power cable
Hold on "Black", "Color", "Stop/Reset" and "Power" buttons.
Without release them, plug the power cable in.

Ink cartridge reset (ship reset):
Solution 1 : When "empty cartridge" is displayed, Hold on the "cancel" button until "processing"appears.
Solution 2: Hold on the "Stop" button until "processing" appears

If None of this work, Try the steps below.

Press all buttons including power some time and then in one hand plug the power cable.
Your Printer should be ready to print again!

Regards,
Suhail

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I got error 6A00. model mp830

Canon PIXMA MP830 All-In-One InkJet Printer

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