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Anonymous Posted on Dec 08, 2017

My acer-windows laptop will not let me go online,to any site staying-content needs supervisor pass..now will not restore,saying bits missing,will not repair-internally,or by repair disk, not read windows dvd7 Home premium with all,apps current ,as does not install.. and cannot operate keyboard as norm....help with pls

1 Answer

gabriel

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  • Acer Expert 203 Answers
  • Posted on Dec 11, 2017
gabriel
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5 Related Answers

Anonymous

  • 56 Answers
  • Posted on Mar 09, 2009

SOURCE: 0XC00000E9

try cleaning your Cd.
Failing that you could borrow an operating system disk to get windows up and running and then get all the drivers etc from your restore disks

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Frank Fernandez

  • 778 Answers
  • Posted on Mar 18, 2008

SOURCE: Cannot Re-install Windows from Recovery DVD's ACER 5610-4179

Hello,
Your recovery disks must be scratched or files are corrupted. Since you have successfully installed XP Pro, why not stay with it as it's better than Home?
If you have a restoration partition on your C drive, you may be able to revert to your original configuration from it. And if you insist on XP Home or only have a valid product key for home, you can borrow a disk from anyone who has a good copy.
I hope this helps.

Anonymous

  • 1 Answer
  • Posted on Jul 29, 2009

SOURCE: DVD/CD-ROM drive missing

Problem with missing dvd-drive with Acer 5101 solved.
Problem was that depending on boot, even bios couldn?t detect dvd-drive. I
opened my laptop and found out that there were one small screw that wasn?t
connected to anywhere. I opened the screw that locks dvd-drive in to 2.5? slot. In the back of the
dvd-drive is L- shaped peace of metal. One of it?s screws were already dropped
and 2 that were left were loose. I tightened those screws, but drive back and
got my laptop working fine.

http://www.vapaakoodarit.fi/~puontis/cd-drive.jpg

Please feel free to post this solution to other forums as
well.

HCAZ96

  • 9 Answers
  • Posted on Apr 10, 2010

SOURCE: MY LAPTOP IS ACER ASPIRE 5315/2492 WINDOWS

I would recommend that you reinstall with XP(64bit)

Anonymous

  • 553 Answers
  • Posted on May 02, 2010

SOURCE: Disk drive failure on Acer Aspire 5715Z laptop, corrupted driver.

Assuming this is an original CD/DVD drive, go to your manufactures web site, choose their support option, at this point most sites ask for or allow you to enter your "service tag number" or "model number", these should be on the back or bottom of your computer. Once you've entered this information you should get to download drivers for your computer (assuming it's not to old). Download the original driver or recommended update for your CD/DVD drive and reinstall it. You will most likely have to unzip or unarchive the file before you can use it, make sure you write down the location where it's decompressed (unzipped/unarchived) to.
You might have to go into device manager and delete the drive in order to get windows to reinstall the driver. After you've deleted the drive reboot your computer, it should find new hardware and try to install the driver. At this point select "have disk" and enter the location of the downloaded driver. If window doesn't allow you to sellect where to load the driver from cancel the install and you'll have to use "Add Hardware" after the computer has fully rebooted, this is found in the "Control Panel". Using "Add Hardware" you will again have to choose "Have Disk" and tell windows where the new driver is. After Windows has reinstalled the driver your drive should be working.
After all this if your drive still isn't working you most likely either have some corrupt system files (Windows) or possibly some bad hardware. At this point if I was working on this machine I would try a different drive or if that failed I would consider reinstalling Windows. If all this failed I would check for hardware issues on the Motherboard.

Testimonial: "A+++ reply Unfortunately I lost my windows cd, so unable to follow thru to conclusion. Used Microsoft Automated Troubleshooting System which fixed it."

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