The water tank is probably not seated correctly.It can look as though it is, but you have to make sure the forward edge of it has been tilted so that the angled indentation in the plastic exactly mates with the machine.If it doesn't, water is not drawn from the tank, the pump makes a noise, and steam comes from the pod area.
Hi No its not supposed to make that loud noise. That loud noise is the pump, pumping with no water.Try switching the brew cycle on and off a few times to get the water to bleed through. Dazza REPAIRER
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ok, I will try that! Thank you!
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