Lexmark X4650 InkJet Printer - Page 8 - Answered Questions & Fixed issues

How is your printer connected to your computer, wireless or hardwired with a USB cable? If wireless, check the status of the WiFi light on the printer (green = connected to a network, orange = not connected to a network). Try to turn off/on your printer. Doing this usually fixes minor communication issues. This article in the Lexmark website might also help resolve your scan problem: No Communications Error When Trying to Print or Scan.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Frequently, issues are caused simply by a break in the signal sent from PC to printer or vice versa. Unplugging and re-plugging the printer allows the small amount of on-board memory on the printer to be cleared, with the result that the PC recognizes the machine properly. Programs continuing to run in the background of the operating system (OS) can cause the signal to be lost. Rebooting the PC ends all programs that may be running and makes a 'clean' start, allowing the signal to be detected.
If connection is still not established, try to print the network settings page to determine if your printer is still registered in your wireless network. 1. Press Setup () on the printer operator panel. 2. Press the right or left arrow button until Network Setup is displayed, and then press(). 3. Press at Print Setup Page. 4. Press when prompted to Load Paper. 5. Press . The network settings page will now print.
Check the SSID and the IP address on the settings page. If info shows that your printer is no longer registered, you may need to reset the wireless network settings of the printer.
Follow steps 1 & 2 above, 3. Press the right or left arrow button until Reset Network Adapter Defaults is displayed, and then press . 4. Press the right or left arrow button to display Yes, and then press . 5. Observe the message"Clearing Wireless Settings". The WiFi light will momentarily turn off then lights up solid orange. You can now launch Wireless Configuration Utility or Wireless Setup Assistant (Macintosh) to reconfigure your printer to connect to your network.
Sources: How to Print the Network Settings Page on X4600 Series All-In-Ones (AIOs) & How to Restore the Network Settings on the X4650 AIO to the Original Factory Defaults.

The Lexmark X4650 driver for Windows XP can be downloaded from the Lexmark website at http://bit.ly/dmlCyX. If you encounter any problem downloading the driver or the Lexmark Service Center is not included in the downloadable driver, please contact Lexmark technical support for additional assistance.

It could be that the Print Spooler service on your Windows is not enabled. Follow these steps on enable the print spooler service: 1. Click Start/Windows logo button. 2. Type services.msc in the Start Search box. NOTE: Windows XP users will select Run. Hit Ok. 3. Locate and right-click on Print Spooler, and then click Stop from the drop-down menu. 4. Right-click Print Spooler again, and then click Start from the drop down menu.
Try to print again.
Source: How to Restart or Reset the Print Spooler in Windows

This sounds like a spooler problem on Windows. Make sure the Print Spooler service is enabled. 1. Click on Windows/Start button. 2. Type services.msc in the Start Search box. NOTE: Windows XP users will select Run. 3. Hit Ok. 4. Locate and right-click on Print Spooler, and then click Stop from the drop-down menu. 5. Right-click Print Spooler again, and then click Start from the drop down menu.
Try to print again.
Source: How to Restart or Reset the Print Spooler in Windows

Have you tried changing the usb cable? I know you said you have checked that it isn't broken but sometimes the cables go wrong without obvious signs. I'm always working with printers and I have had similar problems with a lexmark printers, normally the first thing I try is a new cable, that usually works a treat.
I would try a new usb cable.
Good luck

If you're having a hardware problem where the printer has become inoperative, I would strongly suggest you to contact Lexmark technical support for assistance.

Try to print the wireless network settings page on your Lexmark X4650 to determine if your printer is still registered in your wireless network. 1. Press Setup () on the printer operator panel. 2. Press the right or left arrow button until Network Setup is displayed, and then press(). 3. Press at Print Setup Page. 4. Press when prompted to Load Paper. 5. Press . The network settings page will now print.
Check the IP Address and the SSID (network name).
A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Frequently, issues are caused simply by a break in the signal sent from PC to printer or vice versa. Unplugging and re-plugging the printer allows the small amount of on-board memory on the printer to be cleared, with the result that the PC recognizes the machine properly. Programs continuing to run in the background of the operating system (OS) can cause the signal to be lost. Rebooting the PC ends all programs that may be running and makes a 'clean' start, allowing the signal to be detected.

What is the operating system of your computer? Does this happen to all print jobs you send to the printer? Does this happen to all applications you're using on your computer? This could be driver issue. Try to use the updated Lexmark X4650 driver from the Lexmark website at http://bit.ly/iofMNC.

This could be a firewall issue. Make sure to allow full access to all Lexmark softwares and printer communication processes in the program rules/permissions for your firewall.

Place your printer where it receives excellent wireless signal quality and away from other electronic devices which can cause wireless interferences (e.g. cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics).

You can also refer to these articles in the Lexmark website for further troubleshooting: How to identify a Wireless Communication Problem and Resolution Tips & Communication Not Available

This can happen for the reasons that it may be a counterfeit one, or the contacts on it or the printer are dirty damaged or in some way not working?

Try cleaning contacts on both cartridge and printer contacts, obtain a genuine cartridge... sometimes just the act of doing this, changing cartridges, damages the circuitry internally, it must get zapped or the like?

try removing from power and USB & resetting the printer too, this may help

Try to reset your printer to factory default settings. On the printer operator panel, press the Setup button -> Defaults -> Set Default -> Use Factory. You will be prompted to enter the date and time, etc. Then power cycle your printer. Remove the power adapter from the printer.



Wait at least 10 seconds before replugging the power adapter.

When your printer turns on, check if it's properly working now. If problem continues, please contact Lexmark technical support for additional assistance.

This could be a spooler problem. Refer to this article to enable the print spooler service on your computer: How to Restart or Reset the Print Spooler in Windows

Hi,
Often the software is written for several models.
First, you should clear your print que by deleting all pending print jobs as this can scramble it's brain.
Do that in "printers and faxes" in the control panel.
Remove cartridge and check there are not little bits of plastic or fiber lodged between the cartridge and the printer.
Power off the printer and your pc
power on printer
then pc
see if the error remains
if it persists see if you can run the troubleshooter and clean the printheads
if it does this test your printer now

I hope this is ofsome help.
N

You can download the Lexmark X4650 driver for your Windows 64-bit using this link: - Lexmark X4650 Driver for Microsoft Windows XP x64, Vista x64, and Windows 7 x64

schoolcounse,

This sounds like corrupt software and you need to reinstall it. Rather than reinstall the software from the CD which came with the unit I would recommend getting the most up to date version at the manufacturers website and downloading and installing it. I have a tip at http://www.fixya.com/support/r6370947-install_printer_without_install_cd which will walk you through the process.

Thanks for using FixYa and for the great rating.

hardrocko

Try to clean the cartridge nozzles. On your printer operator panel, press Setup button, press Ok -> Press the arrow buttons until Clean Cartridges appears, and then press Ok. A page prints, forcing ink through the print cartridge nozzles to clean them. Try to print your document again.

http://www.lexmark.co.uk/lexmark/sequentialem/home/0,6959,252735_1255995709_0_en,00.html
try and download one here
hope this helps

You seem to have done most troubleshooting steps for this kind of problem. Try to make sure that the paper guides rests on the side of your paper in the feeder to properly secure sheets when fed.

This could be a driver issue. Try to uninstall the driver this way, refer to this article: How to Uninstall Lexmark Printers. Reboot pc when prompted. When your computer turns on, check if your Windows 7 is running on 32-bit or 64-bit System Type. Go to Start menu -> right-click on Computer -> Properties. Take note of the System Type.
Download and re-install the driver using the links below: - Lexmark X4650 driver for Windows 7 32-bit - Lexmark X4650 driver for Windows 7 64-bit
Execute the file and follow the instructions on your computer screen.