Try changing the capacitors on the circuit boards, there's also some capacitors under the metal covers that need to be replaced. i already did a simular repair with another sound dock.
The problem is with all those little electrolytic capacitors. They look like little cans. There on the middle board. What happens is they dry out just like batteries. I fixed one for like 7 dollars plus shipping from Digikey. If you want you can use an ESR meter to check them, but don't bother. The Circuit board is the middle board. Not the board that has the connector that the ipod plugs into, or the board the speakers plug into, its the one in the middle of the two. Yes you can charge your ipod but it won't play music. Also check all the pins on the connector that the ipod plugs into, sometimes the solder joint breaks and needs to be soldered.
It may be expensive to have someone replace the connector. One option is to squirt some silicone around the base, being careful to still allow contact to be made to the iPod dock connector. You could get a dock extension cable (see link below). It may fit better and will reduce the strain on the Bose connector. If it's still loose, you could glue the extender cable in.
Alternatively, you could use a 3.5 mm audio cable to connect the iPod headphone jack to the Aux-in jack on the back of the Bose. Just living with it may be prudent.
Amazon com 30 pin Male to Female Dock Extender for iPod and iPhone...
Turn the sound dock over and you will see the connection for the iPod is on a separate piece of plastic, almost looks like it has been bolted onto the main bit. It means a connection will be loose between these two parts in some way. Contact Bose to get this serviced.
Sounds like there might be a loose connection between your iPod and the dock. Firstly make sure there is no dust or grit inside the female 30 pin of the iPod. Also make sure that there is no grit or dust around the male end on the dock. If there is grit or dust (or even if there isn't, some compressed air (you can buy this in a can) will help to clean out the connection. Also make sure that when you dock the iPod, it is seated on the dock properly. You should be able to see if it isn't seating properly. If this doesn't fix it and you are near an apple store, I would recommend taking the problem to them where they will be able to make sure that the iPod isn't causing the problem.
You cannot use a two pin connector as there are three lines, +18, -18 and ground. While you can connect the two ground lines together, you still need to accommodate the split power rails.The easiest way would be to fit a 3 pin mini-din plug. However, you are going to be looking long and hard to find a replacement power supply on tevshelf that can produce the two rail voltages required at a suitable current. In the interest of protecting your dock from damage, and given the amount of work required to make the change, you are far better to bite the bullet and purchase a replacement supply from Bose.Of course, you may be able to source a Chinese clone supply from China on the eBay website - perhaps worth a look... :o)
Had the same problem, worked just to rotate the power cable into the back of the sound dock. Printing on the plug goes on top. It worked like a gem, after trying new batteries, resetting, etc...it was just an incorrectly placed plug!! Thanks for the help!! Listening now to some great music!
The most likely cause is a damaged docking connector. However if there was no incident with knocking, wrenching or mistreatment of the dock connector, it may be another cause. If you turned the power off after it had been on a long time and the dock didn't start up again then: 1: If it is charging the ipod but no sound then the sound processor as failed.2.If it isn't charging the ipod then watch the diagnostic video: SounDock Original Check
& Diagnostic
Unfortuneately this is a job for Bose, they repair all products on site and have access to all parts inventory. They only use authorized technicians to repair their products at the factory, to get your item fixed right that is the place to send it.
I repair these fro a local store. The best best is to visit www.invebo.com and enter your dock serial number to access the diagnostic and check videos for your particular dock. The volume control problem can be due to several faults. The most likely is the docking board. Invebo sell kits on a buy and try basis. First have a look at the diagnostic videos. You may be able to get it going yourself.
Check the power in the back, and check the connector, where the ipod plugs in. Usually that part breaks. Or you have to buy a new part from ridax ($50 +) But I'm currently buying broken sounddocks, so if youwant t
Try other iPods - if they work with no problems it is a problem with the iPod software, connect this to iTunes to get it updated, and also try a soft reset (hold down menu+center buttons for about ten seconds) if you still get issues, contact Bose.
Unfortunately I've never seen a universal remote that will control the extra functions of this. If it's the original SoundDock, you can only do: volume, power, play/pause, skip/scan.
If this is a SoundDock II or SoundDock Portable, you can only control: volume, power, play/pause, skip/scan, and playlist up/ playlist down. Quite honestly, that's all I need to do on my SoundDock. I can't really read what's on my iPod from where I'm sitting in the first place. It may be possible to use a universal learning remote for this, but you'd have to teach commands from an apple remote as well as the bose remote, and the learning remote (+apple remote) may cost you over 1/3 the cost of the SoundDock. It also may not work perfectly. I hope this helps somewhat.
