20 Most Recent Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum Questions & Answers

Hi,

This type of problem usually is not he fault of the Shark Steam Mop.
The problem is the old residue left on the floors by other cleaners.

Here is a tip that I wrote that will help you out with that problem...

Shark Steam Pocket Mop Cleaning Problemsheatman101

There are some here. The Chinese firms will copy anything that is discontinued :>) https://www.google.com/search?q=Shark+S3901+stream+mop+looking+for+a+water+reservoir+cap ..

Model number J10Q2611Z2RO. Don't know where or if batteries go

Problem: mineral dleposits. Just fixed mine.... DO THIS OUTDOORS. Add 1/2 c CLR to the tank, let sit for an hour, turn on, allow to heat and pump. May have to refill with CLR and repeat. Be persistent, and eventually you'll blow out a wad of dissovled minerals followed, happily, by billows of steam. Again, do this outdoors and keep the mop pointed away from people, plants and things. (I aimed mine into a cardboard box.) Follow up with a couple of tanks of water and pump until empty to clean out any residual CLR and loosened deposits. (I continued to get some black precipitate through the first water cleaning.) I will add that I began this process first with white vinegar, then with Lime Away..no luck put perhaps I was not sufficiently persistent. Or perhaps it was the sequence of attempts. (Also, do not take off the mop head...the part to which you attach the pads...it's tough to get off, does not allow access to parts that need cleaning (thought it would, not not so), and practically impossible to get back on.)
Alternatively, call Shark...they'll offer to repair for $18 plus $10+/- shipping, or may offer you a new one at "preferred customer" rate of $39.95 plus shipping. Good luck, and please remember to try the CLR outside.

my steamer stopped making steam

Hi All
Up Date on shark no steam no light.
The fuse that controls the steam is a thermal fuse, 192c ,10 am 250 volt.
Now that may sound strange to some one who dose not know fuses, but Radio Shack carries them and there $3 bucks!
If there is a handy person you know, they should have no problem replacing the fuse. I just fixed ours in about 30 min. but I work on electronics. If the Shark gets to hot this fuse will blow to prevent overload or fire so don't put bigger fuse in it!!
FYI you have to take All the screw out and open up the unit fuse is burried look for yellow clear film (thats the color mine was), the film is wrapping the fuse. Good luck

Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101


jr

https://www.ebay.ca/itm/Shark-S3901-Professional-Multi-Steam-Pocket-Mop-Water-Reservoir-Fill-Cap/292993274087?hash=item4437c290e7:g:~QwAAOSwpZpcfmlT used $5.99

How to disassemble shark se450

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Hi,

The heating element may have died or there is an obstruction...


Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may not be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

heatman101

Can’t get mine to change settings

HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL "SHARK 3" MUCH BETTER

question but is that one of the units that needs salt added to the water in order to work.

-No body here know the phone number. You have to look inside your receipt. Good luck Mai

Try its factory web site. Good luck Mai

Hello, this is Ava with Think Crucial. You may find the User's Manual for your Shark model by clicking the link below. Shark S3505W Owner Manual You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/collections/vendors?q=Shark I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. You may find the User's Manual for your Shark model by clicking the link below. Shark LIGHT EASY S3250 11 Owner Manual You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/collections/vendors?q=Shark I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/