20 Most Recent Apple AirPort Extreme Router - Page 2 Questions & Answers

The airport routers have built in antennas and external antennas cannot be attached. For wider range, place the router high up and away from glass, metal, and stone. Try changing wireless channels to lessen interference.

In pPreferences > Network > Airport > TCP/IP

Look for a reset button, usually found near the AC jack/plug in.

Try http://www.fixya.com/support/r11153882-general_routers_reseting

You can learn how to quickly speed up your MacBook from: http://www.speedupmacbook.com/

Is there anyway for you to check your power cord? (Do you have a multi meter?) Did you attempt a HARD RESET (if the option is available )? How old is the unit?

Go to settings / wifi and select the blue arrow beside your wireless network. Then click renew on the bottom of the next page.

If you know how to set it ..(there is a manual available on the net and its simple to follow) ...I suggest to reset it and connect again by cable and set it up again ..and where in the wireless settings try to change the channels ...and pay attention on any setting that may make it invisible for other devices...
like I said ..frequencies...channels... access by mac address and so on .... I herd about mobile devices and wifi ..that had this problem cause were not compatible with the encoding used(for ex wep or wpa) for password ..so try to make it password free after the reset ..
so ..whatever it is if you reset it and make the settings again will be from factory level ..and will be eliminate ...cause there is no damage on the device if the Mac is connecting well

Do you have the "AirPort Utility" installed on your computer?

If not, you can download it from Apple here: (Click here for Windows) (Click here for Mac)

If you run that and connect to your AirPort Extreme, it will display the error message when you click the "Manual Setup"

Let us know what the error message is and we'll try to help.
Thanks for using FixYa and Happy New Year.

Go through the link below for how to setup your apple airport extreme router.

http://manuals.info.apple.com/en/AirPortExtreme_802.11n_UserGuide.pdf

Check
Chapter 4: Tips and Troubleshooting for help.

Take the router(s) back to the store from where you bought it/them, along with your computer, and get them to demonstrate how to correctly configure your router and your computer.

If you are sure that you didn't set the password, then the default password must be set with your Airport Extreme System. It depends on the model, some have none, some have; admin, tech, unknown, security, etc.. etc..
You can find all the lists of available passwords for Airport Extreme for deferent models. here: click here to open the direct link

If you need further assistance, you can refer to this Tutorials.. (click here).


Good luck

Thanks for using FixYa.

Try a different antenna configuration.
I just read an article in last weeks Micro Mart magazine.
It was very surprising how the signal strength and range can alter depending on the type and angle the antenna are set at. If there are 2 antennas, angle them at 90 degrees to each other in a V shape, also try fixing them horizontal rather than vertical.

Turn the cable-modem off.
Turn the router off.
Turn your computer off.
Turn the cable-modem on, and wait until its lights settle-down to the usual "pattern".
Turn the router on, and similarly wait.
Turn your computer on, and similarly wait.
You should now have Internet access.

Please check the router page and change the channel to 11

Check your connections:

DSL-modem to telephone-jack (or cable-modem to cable-jack).

Ethernet cable from DSL-modem (or from cable-modem) to WAN port on your router.

Ethernet cable from LAN port on router to WAN port on your Airport.

Cut the power to the Airport, and then plug it back in, so that it restarts.

Reset your router on factory mode and then you need to again reconfig your router.

Not sure what you have tried yet, so I'll suggest the first thing to try ...
The cable modem will have an ethernet jack on it for "LAN" - you will need an ethernet cable ... plug the cable into this jack .. and the other end of the cable into the airport extreme .. and then power up the airport extreme .. if the airport extreme is new, it will set itself up automatically .. if not new, it might still set itself up automatically - look for a green light on the extreme ... if you have a green light you should be in good shape
Of course your computers have to be in range, say within about 100 feet of the extreme to pick up its wireless signal.
In the MacBook, make sure Airport is turned on - in System Preferences under Network.
Your MacBook should figure things out all by itself and you should be able to connect to the Internet.
On the PC, you'll need a wireless card if you don't already have one ...

You should be able to use the internet simultaneously and each computer should be able to share files if you want to try that (file sharing is turned off by default on the Mac, not sure about the PC)

Good luck!

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Try doing a Trace Route on DOS ;

Open DOS - Start > click Run > type "cmd" = DOS

DOS COMMAND

tracert www.yahoo.com

IF THE RESULT WILL SHOW A " * " or timeouts then it is something to do with your line or if the response time is very high like 100ms 200ms 300ms then it is something to do with the line indeed ( normal = 1 ms - 50ms)

yes if only one location has this problem, the airport has now top security level because of latest theaths. it's normal.