20 Most Recent GE XL1800 1100 Watts Microwave Oven - Page 11 Questions & Answers

Probably rust stains bleeding through, try CLR. Don't get it too wet or the panel behind it will rust more. Use one of those vacuum type cleaning machines that spray a little and picks it it back up Good Luck. We owe this attempt in honor of Billy Mayes.Good Luck

using a voltmeter, set it to 50 volts.

Check the related components with the magnetron like fuse , highvoltage diode etc. If they are all Ok replace the magnetron.

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights fan can be inoperable or stuck on or no bright, too. Sometimes this will similarly affect the exhaust fan operation, too.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

I'd say the actual microwave generator has gone bad.

Mine says hold clear/off button for 3 secs.

If it is working but not heating, then test the high voltage capacitor,the rectifier diode.or the magnetron. If all this are fine, test the control board.If turntable is not running check also the door switch.

The diodeand capacitors can be tested. The capacitor must be allowed discharge before testing, or you risk to get electrocuted, evenif power is off.Capacitors can get discharged by shorting their two contacts.
Before replacing the magnetron test also the control board.
Replace the magnetron if the checks and all of the high voltage component tests are good, but the unit still does not heat.



All locations, and description of this parts can be located using the diagram here: Counter top.

Parts must be tested to find out what is wrong.

Remember that microwaves are potentially dangerous devices if not repaired properly, the job must be done by a competent person.
A microwave energy leakage test must always be performed when the oven is serviced for any reason.

Regarding parts, contact the seller here to purchase parts.

You can also order from MicrowaveSvc , they also provide parts.

YOUR GOING TO NEED A NEW MICROWAVE . the cap may be bad but the real bad smell you have is most likely the HV tranformer , if the magntron shorts to ground there will be a small smell if you dont pick up on that and your microwave is set to run another few mins the transformer will overheat and burn , then the fuse blows and the controls shut down . the end result , you have more parts bad than you have good . if you google " GE SPACEMAKER MICROWAVE FIRE ' you will see your not the only one , its getting to be COMMON . good luck

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and your magnetron is still under the part warranty, but you would have to pay labor.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.



At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)

http://www.gallawa.com/microtech/mag_test.html

If it's within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), G.E. will cover the part cost, but not the cost to visit you or the labor charge to do the work.

If it's within the mag warranty, G.E. should send you the magnetron to do it yourself. Call them at 888-239-6832 with your model, serial, and manufacturing date.

If nothing else, you can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

I assume you don't have an illustrated parts list try and Google one up using make and model number etc. It is also a good guide on what needt to be removed and in what sequence.

As far as the novice part, the turntable is a basket case now what can you hurt, this is how we all learned, try to fix it if you cant then call someone who can, not a big deal.

This is a problem with the control panel assembly, which we repair nationwide for $39.95. Details are at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

The charcoal filter needs to be changed every 6-12 months, or sooner if it gets clogged.

You can download GE owner's manuals and installation instructions here.

You can find helpful exploded view diagrams and order parts (including charcoal filters) by entering your full model number from the tag on the oven here.

On some Samsung/GE models, the turntable motor and stirrer motor are powered off a tap on the internal cooling fan motor and in such cases they will be marked "21V AC".

When I say internal cooling fan, I do not mean the hood vent exhaust fan which you can turn on and off manually.

I'm instead talking about the internal fan which comes on automatically whenever you microwave.

It is vital that the cooling fan runs, or the turntable and stirrer won't work, and magnetron will soon be destroyed.

A quick test is to remove the stirrer cover in the ceiling of the oven. The owner's manual tells you how, and you can download that here.

Then run the oven for several seconds with a cup of water inside while watching the stirrer blade in the top. It should turn very slowly.

If it does not turn or is jerky, it or the cooling fan is not working.

Also, we have a sound clip of what a microwave should sound like when the cooling fan and everything else is working here.

The cooling fan's absence will be notable after you hear the clip.

The turntable system otherwise consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If the cooling fan is good, but yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Accessing some parts may require you to pull the oven from thew wall and remove the cover.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

sounds like the twt is bad (the traveling wave tube) that is quite expensive. Unfortunately your solution is probably to buy a new one.

model # JVM1870BF001 GE Profile spacemaker XL 1800 microwave

after episode of using defrost which burned food--now stopped heating--still has power/fan--don't know how to change fuse--please help

Have you checked your manual to see how to get out of demo mode? Since it is still in demo mode, you won't be able to use it for anything else. If you don't have the manual, go to GE's website and download the manual there. Also, you can check their site for Support and look for troubleshooting.

You have a shorting membrane keypad.

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs.

But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.

Feel free to contact us with your full model number and we can tell you if yours is one of these models, and if so, we'll also give you the part number you need to order and a link to the best priced supplier.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

If there's no damage it should be fine.

I would double-check for cracks, especially in the inner door glass and the screen / mesh.

If it looks fine, heat a cup of water in a microwave-safe container for about 2 minutes and see if it cooks without arcing or odd noises and that it boils in about 2 minutes.

As always, never leave a microwave unattended while running.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The second problem is probably defective door switches, or it may be a problem with the control panel, which we repair nationwide for only $32.50. On my Web site, I have info on safety, disassembly, and diagnosing and replacing door switches: http://tinyurl.com/yzjozk Running it empty has damaged the magnetron. It will work for a while, but it will eventually have to be replaced. A good parts source is here: http://tinyurl.com/gv383