20 Most Recent Philips GoGear HDD6330 MP3 Player - Page 7 Questions & Answers

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Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

1. Download the attached zip file into a temp folder of your PC
2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
4. Connect the GoGear to the power supply with the AC/DC adapter.
5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
   IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.

Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

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Did you connect it to the PC like it asked?
-=/ Daft Tech /=-

There is a switch on the bottom that locks it... make sure it is set to unlock.

CHECK YOUR SETTINGS AND MAKE SURE THAT YOU HAVE .SMV CHECKED AND ENABLED

find out if there is a specific folder you need to put them in or try changing the format. hope this helps, solver214!

you may need to unlock the player. look in the user manual to find out how to do this. to connect the device to the computer you may need to instal the hardware to the computer. to do this go to control panel and swich to clasic view if it is not already than go to add hardware and follow the onscreen instrucions. hope this helps, solver214!

you may have not placed them in the right file on the player. look in the user manual to find out where to put them. also they might need to be a specific file format. if they do all you have to do to change it, for example to change jpg to bmp, is rename the file from *.jpg to *.bmp replacing * with the file name. hope this helps, solver214!

you may need to install the driver for the computer to recognise the mp3 player (go to control panel, swich to classic view if it isnt already and go to add hardware then follow the onscreen instuctions). 'ready to disconnect' is normal it is just telling you that it is safe to remove the player from the computer. 2 possibilities for turning off: the battery needs charging (connect to computer to do this) or the player is locked. refer to the user manual under controls to find out how to unlock it. as far as i know, as i have a gogear sa1922, there is a slider somewhere on the player to unlock it. hope this helps, solver214!

You can download it from here:

http://safemanuals.com/user-guide-instructions-owner-manual/PHILIPS/GOGEAR%20HDD6330-_E

Try this:
http://www.dll-files.com/dllindex/dll-files.shtml?msvcp71
If the problem isn't solved afterwards, there is no other solution.
Philips knows the problem.

Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Alright there are a few things I can think of.First it got knocked around somehow.Something got slightly disconnected and now it will work to a extent.The second is you downloaded a song that had a piece of mallicous virus in it.In that case you are screwed.Sorry to say man.The other reason is if liquid was spilled on it or it was old.If either of those happened then you might want to replace your phone dude.Hope it helped.

If it's all music on the mp3 player,then try a different pair of headphones. If still no sound, try partially unplugging, plugging in the headphones and try wiggling the connector .If there is still no sound, then try erasing all the songs on it and restore the device. If that doesn't help, then it's probably time to replace the mp3 player since the headphone jack is damaged.

format it and reload the software then get this arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it it loads them onto your mp3 player as long as its connected, this program will also allow you to download youtube videos and put them on your mp3 player too

why yes you can you can buy a usb wall charger and use that

Try turning the power on before you connect it to your pc, also, sometimes MP3 players need to charge for a while before the computer will recognize them.

Please check your battery connector, it may be not connect perfectely to the player connector or do the clean baterry connectors.

it may be due to virous infection.Reinstall the software.