Philips GOGEAR - Recent Questions, Troubleshooting & Support


Even the newest version of the Arcsoft Media Converter, I have found, doesn't recognize FLV files even if you have an FLV codec. Use a free program called Riva FLV Encoder to convert any FLV files to AVI format first. Then Arcsoft will recognize it.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Dec 20, 2019


Hi driddle00...
This information came from the Microsoft WebPage:

"Cannot play back the file. The format is not supported. This behavior occurs because PowerPoint can play back only QuickTime movies (.mov and .qt files) that use compression schemes with corresponding Media Control Interface (MCI)-compatible codecs.

A codec (compressor/decompressor) is an algorithm or scheme that is used to record digital video or audio. For example, when you transmit video over the Internet, the video must be compressed on the sending end and decompressed on the receiving end. A codec can be chosen based upon the user's audio or image quality and image size preferences.

When you read a QuickTime movie, a Video for Windows decompressor decompresses the QuickTime files. If the decompressor does not support the compression method used by the QuickTime movie, the decompressor cannot display the movie on the screen.
To work around this behavior, use one of the following methods. uparrow.gifBack to the top Method 1: Create a hyperlink to the .mov file loadTOCNode(2, 'workaround'); Create a hyperlink to the .mov file, and then let the QuickTime Player for Windows play the file instead. To do this, follow these steps:
  1. Select the object or text that you want to assign the hyperlink to.
  2. On the Insert menu, click Hyperlink.
  3. Under Link to, click Existing File or Web Page.
  4. Select the QuickTime movie that you want to play, and then click OK.

    Note Under Look in, click Current Folder to see a list of files, click Browsed Pages to see a list of recently viewed Web pages, or click Recent Files to see a list of recently used files.
During the slide show, click the linked object or text to play the movie. If a valid player is available, the player starts, and then the player plays the QuickTime movie. uparrow.gifBack to the top Method 2: Convert QuickTime movies to AVI format loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To convert the QuickTime movies to AVI format, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to AVI.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Make sure that you change the extension on the file name to .avi, and then click Save.
uparrow.gifBack to the top Method 3: Recompress the QuickTime movies with compatible codec loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To recompress the QuickTime movies with compatible codec, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to QuickTime Movie.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Click Save.
uparrow.gifBack to the top Verify that QuickTime movies are compatibleYou can use Microsoft Media Player to... loadTOCNode(1, 'moreinformation'); Verify that QuickTime movies are compatible loadTOCNode(2, 'moreinformation'); You can use Microsoft Media Player to verify that a QuickTime movie is compatible with PowerPoint.

Note Microsoft Media Player (Mplayer.exe or Mplay32.exe) is a different program than Windows Media Player. Microsoft Media Player is included with various versions of the Windows operating systems, and is an MCI-compliant device. Windows Media Player, however, is a new technology that does not rely on MCI to play various forms of media. Windows Media Player can play a wider range of video and audio formats than Microsoft Media Player can play.

To determine the compatibility of the movie, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type the appropriate command for your operating system:
    • In Microsoft Windows 98 or Microsoft Windows Millennium Edition, type mplayer.exe, and then click OK.
    • In Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP, type mplay32.exe, and then click OK.
    Microsoft Media Player starts.
  3. On the File menu, click Open.
  4. Select the QuickTime movie that you want to verify. Click Open.
If the QuickTime movie is compatible, Microsoft Media Player opens the movie. If Microsoft Media Player opens the movie, but PowerPoint does not, there may be a problem with PowerPoint or with the MCI settings. If Microsoft Media Player does not open the movie, and then you receive an error message in Media Player, the movie is not compatible and cannot be played in PowerPoint. You may be able to make the movie compatible by using one of the methods described in the WORKAROUND section of this article."

Philips GOGEAR... | Answered on Oct 31, 2019


I use youtube converter.
It works great!
download youtube converter

Philips GOGEAR... | Answered on Oct 09, 2019


Video (eg: YouTube Videos) can be dragged onto the PVP such as Philips Sa5285/37 without using ArcSoft or Windows Video Player. Use "Mozilla FireFox 3.0.5" with "Download Helper 3.5.1 Add On" and download the selected Video from YouTube in the prescribed manner and then drag it onto your PVP by opening up "My Computer" in Windows and finding the PVP Icon (make sure your device is connected) - open it and find the Video Folder and if it is not there create one as you would on your PC. This works well as long as the Video is converted to AVI by the Add On Download Helper Convertor. Open "Preferences" window after opening FireFox Browser and opening Download Helper window. Select "Conversion" ,Double Click "Convert FLV Files From ALL to AVI Default" from main window( this would have been set as a rule ). Then Select Input Files with Extension "FLV" then "from site" "ALL" then for "Output" select AVI(mpeg4+mp3) then selct "Details" & then "General" and then "Output Format" "AVI Format" then "Video Codec" "mpeg4" then "Audio Codec" "libmp3lame". Do not go to "Advanced" and change anything -those boxes are left unchecked and just "Custom AVI" comes up for Video Format. Good Luck Friends! DWH

Philips GoGear... | Answered on Sep 26, 2019


i think ,your meaning is to convert the format of your video to suitable for your PHILIPS.
Video Download Studio can help you with this.
it can convert your video to any kind of format,such as AVI, MPEG, MP4, 3GP, WMV, MP3, FLV, MOV, WAV.
get a free trial from http://www.downloadvideos-convert.com/download-videos-music
hope it can help you more or less!

Philips GOGEAR... | Answered on Sep 24, 2019


Different players will accomodate different formats. You might have to reformat the WMA files on your PC and then transfer to your unit.

Philips GOGEAR... | Answered on Sep 17, 2019


i need the software

Philips GoGear... | Answered on Aug 23, 2019


Hi terrifoo...
Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Free Answer...Please take time to rate me

Philips GoGear... | Answered on May 10, 2019


It's not a hard work that you can have a try powerful program Leawo Tunes Cleaner. Leawo Tunes Cleaner is the Windows based professional iPhone cleanup software that could act as iPhone duplicate remover, iPad duplicate remover, iPod duplicate remover and iTunes duplicate remover to help you easily find and remove duplicate songs from iPhone, iPad, iPod and iTunes in clicks. And it help you fix your iTunes music library and other music folders by adding song tags and removing duplicate songs.If you're interested in it, please free download it and have a try
1. Download, install and open Leawo Tunes Cleaner. Choose the "Clean-up Duplicates" option on the main interface.

2. Select a duplicate scanning mode to detect duplicate songs in your iTunes from Quick Scan and Deep Scan. Quick Scan mode is based on song tags including name, artist, album, file size and time, while the Deep Scan mode adopts Accoustic Fingerprint tech for deeper scanning. Choose desired one.

3. Click "Scan iTunes" button to start scaning duplicate copies in your iTunes music library.

4. Via scanning, all duplicate songs would be displayed. You could play back all reference duplicates and determine which file to keep and which file(s) to delete. After selecting which files to remove, click "Remove" button. Tunes Cleaner would immediately delete all duplicate songs.
After you have removed all duplicate songs from your iTunes, sync your iTunes library to iPhone via USB.

tunes-cleaner-scan-result-gwujvob1wsqcwi5j4bnkubbk-3-0.jpg For more details, check: Three Helpful Ways to Delete Duplicate Songs on iPhone

Philips GOGEAR... | Answered on Apr 24, 2019


You can have a try Leawo Tunes Cleaner. Just follow below steps. If you still have issues or have a massive music library in iTunes or other music folders that requires a more powerful and less time-consuming option, the third-party software like Leawo Tunes Cleaner can help you. It can not only automatically clean up duplicate songs in iTunes, but also automatically delete duplicate songs in other music folders. If you want to automatically remove duplicates in iTunes, the automatic duplicate remover might have the answer for you.
1. After kicking off Leawo Tunes Cleaner, click the "Clean-up Duplicate" entry. The program provides 2 duplicate scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.
2. You could delete duplicates in iTunes music library by directly clicking "Scan iTunes" button or click "Add" button to load music files for duplicates removing.
3. After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.

For more details, check: How to Delete Duplicate Songs
view-the-downloading-videos-by-sorting-16-1srvjsc4otpwize3cqbthuvm-1-0_7.jpg

Philips GOGEAR... | Answered on Apr 22, 2019


Hi, there are two types of reset mode:

The soft rest,
And the hard reset.

soft reset by pressing the power button and volume up (+) button together. if It didn't work. you can do the hard reset.

hard reset by pressing the reset button (its a small hole next to usb connection socket) with a safety pin. It worked. Thankfully it does not delete any of the content on the device .

Have a nice day...

Philips GOGEAR... | Answered on Apr 14, 2019


did u guys try 2 transfer the songs in mp3 format? cuz if ur using an mp3 player and the format of the song is not mp3 then its obviously not gonna work... but if u did try that then no idea.

Philips GOGEAR... | Answered on Mar 18, 2019


Maybe? Videos that play on your PC may not be supported on your device.If this is so your device will either say file not recognized or unsupported file, or just not play.Even if it supports AVI files they may not play due to unsupported size, bit rate, codex.Did the player come with a file converter? try converting a small file and try to load it,play it.Good Luck

Philips GoGear... | Answered on Feb 03, 2019


To reload drivers:
WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Philips GoGear... | Answered on Jan 05, 2019


Hi, How to Download Music to the Philips GoGear

The Philips GoGear Micro Jukebox is a portable MP3 player that plays MP3 files and WMA files and also displays photos. Download music, copy it to the GoGear player and enjoy your tunes everywhere you go.

Things You'll Need:

* Philips GoGear and USB cable
* Internet connection
* Online music download service
* Secure method of making online payments
* Windows Media Player software


Download music in MP3 or WMA formats. You can buy songs from many online sources. If you choose to buy from iTunes, be aware that you will need to convert them from the native iTunes format to MP3 files. The iTunes software will do this for you.

Import the songs to your Windows Media Player Library if they are not already there. Windows Media Player can be set to check for new files in certain folders each time it launches, so this might happen automatically.
.
Connect the Philips GoGear device to your computer with the USB cable and click on the "Sync" tab in Windows Media Player. Drag songs you want to copy to the "Sync list" on the right-hand side of the Windows Media Player window.

Click on the "Start Sync" button at the bottom of the list pane when you have all of the songs on the list. You should be able to check at the top of the list pane to see how much space is available on your MP3 player in order to make sure you have enough room.

Wait while the files transfer and then disconnect the player from your computer. You may have to click on "Safely Remove Hardware" in your system tray (usually on the bottom right corner of the screen) depending on your computer.

Have a nice day..

Philips GoGear... | Answered on Jan 05, 2019


I don't know where to get FLV codec, but I know when I installed Leawo Free FLV Converter, I can watch FLV video with Windows Media Player. On the other hand, I also can convert all of my videos to a lots of video format.

Philips GoGear... | Answered on Dec 12, 2018


i think this would be helpful to you guys

video converter is a classic collection of all the excellent programs for video conversion of the world today. It delivery the ultimate solutions for the troubled people who desire a magic tool that can be used to convert one video to many others at will. It is just more than your can imagine, it also allows users to extract audio track, take snapshot from videos. With the customizable settings function, you can get more artistic effect form the converted video. Just email your friends the processed music, video or pictures as a gift or a symbol of greeting, share your achievement with your friends from today now. The iOrgsoft video converter is simply the right choice for all your needs.

The supported output formats and mobile devices:

1. Video
Convert Video: AVI, MPEG, WMV, MP4, FLV, MKV, H.264/MPEG-4, DivX, XviD, MOV, RM, RMVB, VOB, ASF, 3GP, 3G2, SWF, H.263, H.264, DV
To video: AVI, MPEG, WMV, MP4, FLV, H.264/MPEG-4, DivX, XviD, MOV, ASF, 3GP, 3G2, SWF, VOB,

2. Audio
Convert audio: MP3, WMA, AAC, WAV, FLAC,M4A, AC3, MP2 Format
To audio: MP3, WMA, AAC, WAV, FLAC,M4A, AC3, MP2 Format

3. Image
JPG, BMP, PNG

4. Mobile devices:
iPod, iPhone, iPhone 3G, Apple TV, PSP, BlackBerry, Creative Zen, iriver, Zune etc.


Solution: What’s the BEST of the iOrgsoft [b][url=http://www.iorgsoft.com/Video-Converter/]video converter[/url][/b] ?
the iOrgsoft video converter provide solutions to every specific problem in a very effective way, that means when you get it, you save troubles to buy many other conversion tool. this just the one for all plan.

Convert Video/audio between Almost Any Formats

Video to Flash, MPEG converter, Video to FLV converter Video to SWF converter Video to MOV converter Video to AVI converter AVI MPEG Converter MKV converter

Output Videos to Various Mobile devices

iPod video converter iPhone video converter 3GP video converter Blackberry video converter Video to mp4 converter Zune video converter PSP video converter Gphone video converter Creative Zen video converter Iriver video converter

Fast conversion and lossless quality output
Video converting software detects your CPU automatically and offers you the best speed.
Customize Video Settings

Crop frame size simply and fast to remove your unwanted area in the frame
adjust the frame brightness, saturation and contrast, and even add some artistic effects like old film, canvas.

Batch Mode Support
Convert several video files at once

Free software upgraded and best e-mail technical support.

No adware and spy ware disturbance, lifetime free update service.

All the products listed support free download service, it’s free to try until you think they are you wanted of then buy later. Each product has a user guide page of it own with detailed step by step description and you will be surely find just how simple and fun it is.

Philips GOGEAR... | Answered on Dec 12, 2018


Media Converter
Click on Start --> All Programs --> Philips Digital Audio Player -> Philips Media Converter (or just straight to Philips Media Converter - varies slightly by model).
If it's still not there, go to www.philips.com/support to download the Media Converter Software
-Tha Mp3 Doctor

Philips GOGEAR... | Answered on Dec 11, 2018

Not finding what you are looking for?

-1,300 questions posted

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

ThaMp3Doctor
ThaMp3Doctor

Level 3 Expert

8597 Answers

 Grubhead
Grubhead

Level 3 Expert

5699 Answers

The Knight
The Knight

Level 3 Expert

76204 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Philips Audio Players & Recorders

  • Forum

View Most Popular

  • Philips Audio Players & Recorders
Loading...