20 Most Recent Logitech Harmony 520 LCD Remote Control - Page 5 Questions & Answers

Hi!

There is actually a link for how to get your Harmony 520 out of Safe Mode:


http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

Hope this helps you out!!!

-Kennedy

1. Launch the Logitech Harmony Remote software and login to your account
2. From the Harmony homepage, click on the Customize Buttons button for the Activity you wish to customize
3. Determine whether you want to customize a Standard or Additional button.

Standard Buttons:
a. To map a command to a Standard button, from the Button list select the one you wish to customize. In this example, "mute" is used
b. From the Device column, select the device that you want to control with this button
c. From the Command column select the command you want the button to send from the dropdown list
d. Once finished, click on the Done button at the bottom of the page to save your changes
e. Update your remote

Additional Buttons:
To modify commands on the LCD screen, click on the Additional Buttons tab at the top of the page.

a. In the Button column, select the button you wish to customize, from 1 to 4 for each page. The illustration of the remote below shows where each button is placed on the display.
b. In the text box in the Button column Type in the name of the button.
c. In the Device column, select the device you wish to send the command to.
e. In the Command column, select the command you want from the dropdown list
f. You can delete a command by clicking the trash can icon beside it
g. You can move commands to different button positions by using the arrows
h. Click on the Add new Page button to add another page
i. Click on the Learn Command button if the command you need is not in the drop-down box. You will be able to capture the button from your original remote.
j. Click on the Add Sequence button to create a custom sequence of 5 commands for a single button.
k. After making any changes, ensure that you click on the Done button to save the button customizations. The last step is to update your remote.
l. Connect the Harmony 550 to your computer’s USB cable and click on the Update Remote button on the Harmony homepage

1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode. Did this fix the problem? If no, please continue to troubleshoot.

2. Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.

3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.

4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration. Did this fix the problem? If no, please e-mail us back for further information about your issue.

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

Upgrading the remote firmware may solve this problem. To do this, select option UPDATE REMOTE using Logitech Harmony Remote software

I realize this is a stupid response but I dealt harmony for a few years and most of the time removing the battery, waiting overnight and putting it back it fixed things.

If that doesnt work connect it to your computer, download the newest software and update your remote with the same settings and it will update the firmware.

Cheers,

First, you´ll need to install Logitech Harmony basic software for your remote.

For Windows XP: http://www.logitech.com/index.cfm/440/377&hub=1&cl=br,pt?osid=1&file=http%3A%2F%2Fwww.logitech.com%2Fpub%2Ftechsupport%2Fharmony%2FLogitechHarmonyRemote7.7.0-WIN-x86.exe

Windows Vista: http://www.logitech.com/index.cfm/440/377&hub=1&cl=br,pt?osid=13&file=http%3A%2F%2Fwww.logitech.com%2Fpub%2Ftechsupport%2Fharmony%2FLogitechHarmonyRemote7.7.0-WIN-x86.exe

After installation, connect your remote to USB port and follow instructions to update it. There is options to update the basic software and firmware as well.

Please apply the following troubleshooting steps to get the LCD screen issue resolved:

1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.

2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.

3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.

4- Click on the "Downloads" button at the top and select "Firmware"

5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.

6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

If this doesnt fix the problem i suggest you contact logitech. when contacting them, do not tell them your son spit soda on it:

Logitech's Warranty is:

Nontransferable to other users and limited to the original purchaser
Valid from the first date of connect to the Logitech Harmony Remote software for a period of time determined by region

Cases not covered under warranty:

Damages caused by:

Accident
Abuse
Misapplication
Unauthorized repair
Modification or disassembly
Improper operation or maintenance
Connection to improper voltage supply

I would advise you complete the following troubleshooting steps:

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.6).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
If this does not resolve the issue, contact Logitech and let them know you did all these steps!

Have a nice day! =)

Try mapping the button to button on your LCD screen. The following link shows how to go this:
(Make sure you select an Aditional button)

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10160&p_created=1234207202&p_sid=8Q51eASj&p_accessibility=&p_redirect=&p_lva=11925&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OCw4JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jdXN0b20gYnV0dG9ucyBoYXJtb255IDUwMA**&p_li=&p_topview=1

If you find it does work - it would be a hardware issue and you would need to contact Logitech

If it does not work properly - you will need to learn the command which is shown by the following link:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3859&p_created=1147469119&p_sid=8Q51eASj&p_accessibility=&p_redirect=&p_lva=10160&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MywzJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1sZWFybiByYXc*&p_li=&p_topview=1

Have a great day!!!

Hello Mike. Remove the new batteries and use the eraser end of a common pencil to clean the contacts inside the remote. Also, straighten out a small paper clip to pull out those contacts a tiny bit. Now put the new batteries in paying close attention to the polarity of each battery. That should do it. IF it does not, your remote is shot and you can replace it with a universal remote from Radio Shack. Regards, Joe

Press on #2 remove batteries, keep pressing on #2 and replace batteries. Worked great.
Thanks to all
Merry Christmas

HAVE YOU EVER USE THE HELP BUTTON ON THE REMOTE IF SO YOU WILL HAVE TO REPROGRAM THE REMOTE AND OPEN A NEW ACCOUNT WITH LOG AFTER INSERTING THE DISK THAT CAME WITH THE REMOTE OR CONNECT THE DVD TO HDMI 3 SOURCE

To get your 520 out of safe mode, follow these steps.
1. Remove the batteries.
2. Hold the '2' button down.
3. While still holding the '2' button down, replace the batteries.
4. The remote will boot into the normal functionality.

Note: If the 'Off' button is held down while inserting the batteries, the remote will boot into 'Safe Mode'.

Can you be more specific? Did it ever work? When did it stop? What's it doing?
The Harmony Remote needs to be connected to the internet for programming. It would have come with a USB cable and a CD with the Harmony software. Has that been installed? Have you ever done the setup?

the logitech web site has all the drivers
http://www.logitech.com/

we would need to know the brand of TV is that also logitech?

instalar a minha web cam logitech no yahoo

Take a clean cloth and wipe the lens cover on your remote and the cover of your unit with Windex. Also, make sure your batteries are fully charged. Thank you, Dana

Codes for Vizio:

1758
0178
10178
627
502