20 Most Recent Logitech Harmony 520 LCD Remote Control - Page 4 Questions & Answers

If you call Logitech, they can copy in commands for that device that other users have learned from the original remote.

-D

Hi. Here is how to get your remote out of safe mode.

1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.
3. Click "Downloads" at the top and click "Firmware"
4. The remote will go through the firmware update.
5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this helps.

Update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!

Update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote
:)

The Harmony 520 remote does not support Favorite Channels.

However, you can set this up by creating a sequence to send the number commands for a specific channel, then map the sequence to a button. See the following link for a walk through of how to do that.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9185
The article is for a Harmony 1000, but it is the same process for any remote that supports sequences.

Point your remote at a digital camera or cell phone camera, and press some buttons. The end of the remote should light up where the IR commands are sent from.

If it does light up, then you may need to learn your commands. If not, then the remote's IR emmiter may be damaged.

:)

If the firmware didnt help, then it is a hardware issue. You probably got water in the battery compartment or something.

Anyway you should call Logitech support for a warranty claim. Or, you can do it by taking a look at the following link:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12657

Hope I was able to help!

This means there is a button stck down!

1. Remove the batteries.
2. Push in, and massage each button to ensure that they are not stuck down.
3. Update the firmware.
4. Update the remote.

Fixed!

HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

I assume the your remote is no longer working after you replaced the batteries? If that is the case please do the following.

1. In the software, click "Downloads", and click "Firmware"
2. After the remote has updated the firmware, click "Update Remote"

That should resolve any issues that you are having.

Update the firmware on your remote! In the Harmony software click "Downloads" at the top and click "Firmware". Then update the remote when you are done.
Hope that helps.

Hey!

I got my Harmony Remote stuck in safe mode and found the following link that got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps!!!

-Kennedy

Hey!

The software can be found at www.logitech.com/myharmony. It is under "Downloads".

I hope this helps!!

-Kennedy

Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Hey!

I had this same issue and Logitech told me to do a firmware update then some button troubleshooting steps. I hope this helps you like it helped me!!!

Firmware:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

Button troubleshooting:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10759

-Kennedy

Hey!

I found that a firmware update will get my Harmony 520 back to having the glow working properly. The following shows how this is done:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

I hope this helps!!!

-Kennedy

Hey!

If you want your cable box to always stay on, I would advise you look at the link below!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12732

Hope this helps!

-Kennedy

Hey!

I thought this link might help get your Harmony 520 working again:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

Hope this helps!!!

-Kennedy

Hi!

Logitech actually has a link dedicated to your Harmony 520 for how to get it out of safe mode:


http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941


Hope this helps!!!

-Kennedy