Top 20 Brother IntelliFax-2820 Laser Fax Questions & Answers

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How to clean the roller at the back because I received all the fax are full of ink,after clean the black is ok but the second page are become black again

you can clean with alcohol and a q-tip, sounds like you have a bad toner cart. or fusing unit is bad
1/7/2016 9:34:16 PM • Brother... • 209 views • 0 helpful votes
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Paper keeps getting stuck

Get some paper dust cleaning paper from a an office supply company and run a sheet thru it a few times. It's sticky and will clean the rollers.
6/19/2015 4:00:37 PM • Brother... • 186 views • 0 helpful votes
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Error message "close back cover"

1. Maybe a Paper Jam below the drum 2. A lever on the inner back cover is missplaced
3/16/2015 1:52:41 AM • Brother... • 203 views • 1 helpful votes
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AFTER CHANGING A CATDRIGE MY PRINTER IS NOT COPING WHY

Is it a name brand cartridge or a cheaper knock off? Some printers won't recognize a different cartridge even if it is the same size and shape. They make them that way so you have to buy the makers cartridge.
12/3/2014 3:55:49 PM • Brother... • 116 views • 0 helpful votes
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Question about Brother IntelliFax-2820 Laser Fax

make sure the receive mode is Fax or Fax/Telephone and it will work
10/15/2014 2:43:53 PM • Brother... • 162 views • 0 helpful votes
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There is no LCD readout. There is power. How do I get the message back?

LCD is Faulty. Replace it
10/15/2014 3:22:01 PM • Brother... • 87 views • 0 helpful votes
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Paper jams in back of machine?

you have an obstruction either a piece of paper between the rolllers or the secondary feed rollers are not turning.... open the machine and follow the feed path ...take a piece of paper and manually feed the paper with the machine in the off position look at the feed rollers then the secondary rollers( usually two small rods with rubber sleeves kissing each other ...if you can look at the sides on the machine( inside the cover) see if the gears ( usually white ) can turn or mesh correctly... if you do not see any obstruction then these rollers are not turning when they are supposed to when you press the print button. 90 percent of these problems are paper jams if no jam something is not activating the feed rollers
9/5/2014 4:45:26 PM • Brother... • 217 views • 0 helpful votes
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How to fax within a company?

What do you mean ?
10/14/2014 8:35:25 PM • Brother... • 71 views • 0 helpful votes
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What is the cost of replacement of NCU card in Brother 878 fax machine?

https://www.brother-usa.com/support
7/1/2014 10:46:26 AM • Brother... • 114 views • 0 helpful votes
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Paper will not feed from paper tray

Open the left cover, you will find 2 solenoids near to the front. When printing you the vertical & horizontal should be working, if not then you will have to clean the solenoids, remove the sticky material around the hole area, apply some WD40 then test it again.
3/20/2014 4:41:33 PM • Brother... • 92 views • 0 helpful votes
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Reprint last fax

you cant reprint.if your fax paper jamed or your machine had an error you can reprint.when you get a fax automaticallay your memory will be clean
11/19/2013 1:43:24 PM • Brother... • 398 views • 0 helpful votes
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Copy button will not allow me to make copies

Key sheet in the control panel is faulty
12/27/2013 11:57:52 PM • Brother... • 69 views • 0 helpful votes
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White lines on both faxes and copies

clean the scanner, which is the .5 inch thick piece of glass that the ppr runs over as is is scanned
11/19/2013 5:32:27 PM • Brother... • 129 views • 0 helpful votes
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Error code 71

check fuser unit or laser unit
10/30/2013 4:16:46 AM • Brother... • 45 views • 0 helpful votes
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Download

Find the product online and you should be able to download the drivers that are on the installation disk.
7/16/2013 8:34:42 AM • Brother... • 123 views • 0 helpful votes
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Unable to receive faxes

reste factory your device if your problem not solve your tel board need repair
8/19/2013 11:27:12 PM • Brother... • 36 views • 0 helpful votes
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Cannot remove toner cartridge

Was there a loud cracking gear sound when you print ? Or the printout was blank? If these two symptoms exist, then your left frame is broken, you need to replace a new left frame or at least the locking DEVELOP JOINT (might be broken).
6/4/2013 6:24:48 AM • Brother... • 69 views • 0 helpful votes
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What we can do for brother fax-2820 " DRUM ERROR"

open front cover with the machine on and press the options key.message will appear replace drum unit then select 1 for new.close cover
10/25/2012 4:34:08 AM • Brother... • 1,260 views • 4 helpful votes
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Poor print quality

There are three main reasons why you get defective printouts - toner cartridge, drum unit or the fuser assembly. Clean them with non corrosive solution or replace when necessary. That should set the printing back to normal.
12/14/2012 4:58:18 PM • Brother... • 99 views • 0 helpful votes
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How to reload papaer fax brother 2820

tray is located at bottom of machine.pull out and reload
11/18/2012 2:17:25 AM • Brother... • 38 views • 0 helpful votes
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