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By 'reset', you mean having it open/close with one push of the switch? If so, you will need to 'hold' the open side of the switch until the sunroof completely opens.....hold the switch for about fifteen seconds; then push close side of switch until sunroof closes.....hold the switch for about fifteen seconds-or until you hear a beep. This should 're-program' your sunroof.
Just as a possible solution just to close the roof, remove the motor and try an manually pull the roof closed, if it does'nt move it could possibly be the operating rack that pulls the foor back and forth, in which case it will require dismantling the roof assembly
Ever since I had mine, and when the previous owner did, had the same problem, except that this one hangs up. Sometimes it works, sometimes not. I thought it was a faulty mechanism as we fiddled with it and then it worked until the next time. Same thing. . It also could be a faulty electrical system. I needed a new alternator, since that resupplies the energy and if it's low then some things might not work so well. During rainy season I don't use it. I'm always afraid it will get stuck open and I end up with an unwanted shower.
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