Savin Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Kenneth:
I would remove and cover the drum carriage (to protect the drum from damage by exposure to light), and check and clean the corona wires. There is a charge corona and a transfer corona, so that's two coronas that you'll have to clean. If you can remove the coronas from the machine, you can do a better job of cleaning the coronas. A faded line down the page like you're getting could be a paper shard stuck to one of the coronas... it's been known to happen.

Savin Office... | Answered on Sep 16, 2019


This indicates that the harness and/or the td sensor on the black pcu has gone bad. It is recommended to replace the black pcu to resolve the problem.

Savin Office... | Answered on May 17, 2019


That code is most likly fuser code, could be blown fuse, or fuser may have to be reset by getting into service mode, Yellow key 107 red key, now in svc mode. look for tab that says mode. depress and look for code to reset fuse coul be 5810 and depress excute. turn on off that should reset fuser if code comes back you have bad fuser, fuser, lamp etc.

Savin Office... | Answered on May 07, 2019


check
1. transform unit ware connection
2. clinging the transform unit
3. reply's the transform unit

Savin Ricoh... | Answered on Mar 19, 2019


sc 590 is an exhaust fan motor error
the fan could be failing as for the copy quality the pcu will probably solve that problem

Savin Office... | Answered on Jan 29, 2019


first try hitting the # key , then select thick paper 2, ok, then try to copy again..

this changes heat and speed settings.

Savin Office... | Answered on Jan 29, 2019


as the check is scanned the optics are reading a security code imbedded in the paper that prevents the check from being copied it will probably do the same if you try to copy paper money.

Savin C9020... | Answered on Jan 29, 2019


that would be a machine malfunction already try to see the entrance of the printer near the ribbon if attached correctly maybe some small parts have been malfunction near the cartridge slot

Savin Office... | Answered on Jan 28, 2019


Try taking off the back covers of the machine, especially the bottom back cover. It may allow you to look into the tray from the back of the machine and allow you to see what is obstructing the tray from being pulled out. Good luck.

Savin Office... | Answered on Jan 16, 2019


remove the used bottle. Turn off the machine. Turn on the copier and follow the directions. If it does not work, turn it off again, put in a new bottle then turn on.
If that doesn't work, turn it off and try to get a refund on your new bottle of toner.

Savin Office... | Answered on Nov 08, 2018

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