MicroBoards Office Equipment & Supplies - Page 3 - Recent Questions, Troubleshooting & Support

you can unplug it for a long period of time and plug it back in and try it. Also, try using a can of compressed air to blow out any debris. Also, check HP's site under you model to make sure you can replace one cartridge without replacing the other.
Otherwise you may have a mechanical issue the would require professional repair, I think that model is about 6 years old and you would probably be better of buying new.

make sure the cartridge reader is no more then 1mm away from the cartridge as it slides past! also check the microswich which is ont he print head slider

The interior light is part of the cartridge optical reader assembly and tells you that it isn't recognising the ink cartridge. Either they are the wrong cartridges or the bar code at the bottom of the cartridge is unreadable. Using a cotton bud dipped in a bit of metho wipe around the red and clear led's ensuring you clean the small slot next to the led's (the reader). Also either clean the barcodes on the cartridge, or change the cartridges.

Check this link, type the verification numbers and then click the 'Download File' button:

http://www.howtodrivers.com/model533348.html

And you will have the driver downloaded.

Have a great day!

My e-mail is [email protected] could mail You technical document that might help.
Jouni 

I´ve had that same "problem" once.In this case the "problem" was with discs.They were thinner than those that I normally use. You could try with different discs.
Jouni

you can adjust the dry time. go to printer and faxes and right click select preference, there should be tabs select features then below should be advance features select that and there you can adjust the dry time and amount of ink.

i dont understand your situation email me at [email protected] maybe i can help

i had the same problem earlier today. get a flash light with the printer lid up on the right corner should be a chuck of ink there remove that with a q tip and get some rubbering alcohol dip with q tip and clean the surrounding area you probably gonna need like 10 q-tips theres actually a sensor some where around there but i never seem to find it but most likely the run off ink is blocking the sensor from doing its job. once your done turn off the printer and unplug usb and power

your front sensor is out ive got like 6 of these printers and its not cheap to fix microboards charges around $500 give me a email at [email protected]

You may have damaged or punctured the Print Head. Please remove the cartridge and inspect. i think Replacement of the damaged cartridge is the resolution.hope this helps .Goodluck thanks and Godbless

I have found that a slight forward adjustment (actually, it was adjusted all forward, so I had to bend it)of the vertical post that holds the reader so that it is closer to the inkcarts-- but really have to be careful that you don't adjust too close, or else the carts might strike the reader. I moved the reader closer by about 1/16th of an inch-- that solved the problem. Too bad Microboards had installed this-- just to milk their own clients of their products. If there was another alternative, I'd be there. Just a note to others-- if the reader does not read properly, it will stop the feeding of the disks alltogether and you will have a flashing down arrow on the right and the red light on the left. I have resorted to having the carts refilled-- works great.

Not really, there is also an RFID chip / reader. Your best bet is to keep buying the PRF38ml carts or buy a PF-1 printer that uses the standard HP 78 color ink cartridges.

http://www.techwaredist.com/Expand.asp?ProductCode=PRF-1000

First try re-installing the PF-2 print drivers. If that doesn't work, then try a different ink cartridge. If you have printed more than 5000 discs in the printer, it just may need a good cleaning as the sensors would be full of dried ink.


www.techwaredist.com

Are you using geninue Microboards new cartidges or refills? If you are using the new Microboards ink carts, then you have a bad cartridge, or possibly a bad batch. Simply call Microboards tech support at 952.556.1639.


http://www.techwaredist.com

1st thing you need to do is completely uninstall then re-install the PF-2 print driver.


www.techwaredist.com

Di arleady did the first thing that we advise of customers to do - reload the PF-2 print drivers. Since that did not work you a most likely looking at needing the print engine replaced. This typically costs $600+ depending on how full of ink the inside of your printer is. Hoefully your printer is still under warranty with Microboards. If not, you can call Microboards at 952.556.1639 or check ou this repair company

http://www.techwaredist.com/repairshop.asp

I'd recommend calling their support line at 952-556-1639 and asking for a guy named Brochu. I own a DX-1 and he was very helpful and was able to walk me through the process on the phone.

you can download it at their website, www.microboards.com

i dont know if you have the pf-1 or pf-2 but i have the pf-1 and they do take the hp 78 cartridges which i find at my local wal-mart stores or craigslist