Jado Recent Questions, Troubleshooting Help & Support

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you need to remove handle and the nut from the TOP . put it back in place then start over

Jado Plumbing | Answered on Oct 12, 2018


WHAT IS QUESTION ? we do know answers to unknown problem.

Jado Plumbing | Answered on Oct 12, 2018


If you do not have an expansion tube on your hot water heater that might help.

Jado Home | Answered on Feb 13, 2018


faulty cut off to faucet , calcium ,'

Jado 827-850-144... | Answered on Jan 29, 2018


vinegar and old toothbrush to work it in the threads. let sit for a few minutes. repeat.
keep trying gently.
try tightening it a TINY bit before unscrewing.
vise-grips with rag wrapped around.

Jado Plumbing | Answered on Jan 16, 2018


Use a block of wood and a couple flat head screwdrivers
carefully pry up on the faucet handles using the wood as leverage. But do not force them, heat up with a hair drier first before removing.

Jado Plumbing | Answered on Jan 14, 2018


Fixya is unable to source parts.

Jado Plumbing | Answered on Jan 01, 2018


It will require two people one to hold from top and underneath using deep socket remove nut.

Jado Plumbing | Answered on Nov 21, 2017


Is this a new or used faucet

Jado 827-850-144... | Answered on Aug 28, 2017


cartridges are one piece unless
cartridges replace the insert and tap washer

Jado Plumbing | Answered on Oct 29, 2016


Is it a star socket maybe?

Jado Plumbing | Answered on Sep 28, 2016


if it was new,it was defective or installed improperly

Jado 842/404/144... | Answered on Apr 14, 2015


DUH that means a 1 inch hole for the middle and a 3/8 for the side holes not 1 3/8 to begin with

Jado Plumbing | Answered on Apr 14, 2015


Depends on the type of handle. If you have both hoe and cold handles they can usually be removed by prying off the cap that has "C" or "H" on it. Under that there will be a Phillips screw.
Single handle have hex key set screws on the back or under side. Use can back that out with an "Allen" wrench.

Jado 842803100... | Answered on Feb 20, 2015


Sounds like you installed the cartridge incorrectly. The orientation is important to note when removing the old unit. Try pulling it out and reversing the orientation. Check the inlets and match them up.

Jado Plumbing | Answered on Dec 26, 2014


this is a sign of water with a high level of lime and other chemical that are in you water. Are you on a well? If so have your water tested. If your on city water have your water tested. DO YOUR OWN TESTING. You can fine many compaines around you. They will tell you how to take a smaple and you send it off to them.

The reason for doing this is so you have proof you can show the city what is is the water and then let them do what they can do to fix it.

Now you will have to remove the stem of the faucet and clean all the parts and install new o rings and any other rubber sections.

Why COLD water, the water heater acts as a filter and thats why you should drain out the tank using the hose bib on the bottom, I just posted a tip on water heaters. Read it and you will see the other good it does to clean your heater,

Have a good day and be safe

Tom ( how did we do ?) :)

Jado 853138113... | Answered on May 21, 2014


I am providing the link of the installation instruction for your reference. It seems that there is a lock nut underneath to hold the faucet (figure 1, part 6). http://www.jadousa.com/assets/documents/jado/install/Install_3874.pdf

Jado 842/701/105... | Answered on Feb 21, 2014

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