Jado Plumbing - Recent Questions, Troubleshooting & Support

Hello Vanessa I am here for about 10 to 12 hours a day and don't recognize the question. I answer most of them regarding plumbing. We do have a member who appears to delete questions to gain points. I have called him out, but nothing back from him. He has far too many points for the number of questions he has answered. I answer about 60 a day or more. Another issue is that we have an AI Answer Bot from India name Raja Akeem Akhter answering questions in a very vague and inaccurate manner, and I know the IT Department are deleting his answers. I hope they aren't deleting the questions rather than the answers! Very often the answer will be mentioned in the email you get from Fixya. Anyway sorry about that experience, let's try and fix the issue you have with your faucet. This is the page for all the parts schematics http://www.jadousa.com/techdocs.aspx?sw=classic%20roman So you are having issues removing the decorative cover that hides the cartridge top? There is a trick. Take one of the thin plastic bags that your fresh produce comes in from the supermarket and make a hole in the bottom. Feed or over the handle and slide it down to the bottom of the fitting. Tape around the bottom and squirt a liberal amount of WD40 down into the bag. It will penetrate up into the threads. Over the space of 24 hours give it another couple of shots of WD40. Then remove the bag. Clean the bell and put 3 wraps of duct tape about the bell. Then you can use Channel Lock Pliers to apply pressure and remove the cover. https://www.google.com/search?q=Jado+Classic+roman+tub+replace+cartridge They all have model numbers https://www.google.com/search?q=Jado+Classic+roman+tub ..

go ask a local plumber we do not have that make here

After removing the set screw near the bottom of the body (#12 in parts diagram), turn the faucet over and tap the body (the bottom of the shiny body where it contacts the countertop) with a hammer while holding onto the hoses, the body will slide off, so don't let it drop.

If he knew how to disassemble the faucet but it was corroded so badly it would not come apart<?>... sometimes a Dremel with cutting wheel is the only option. If he wasn't familiar with "JADO"... ask JADO to help identify your faucet. http://www.jadousa.com/default.aspx?aspxerrorpath=/searchResults.aspx Get the technical documents yourself and then find a different plumber.

faulty cut off to faucet , calcium ,'

vinegar and old toothbrush to work it in the threads. let sit for a few minutes. repeat. keep trying gently. try tightening it a TINY bit before unscrewing. vise-grips with rag wrapped around.

Use a block of wood and a couple flat head screwdrivers carefully pry up on the faucet handles using the wood as leverage. But do not force them, heat up with a hair drier first before removing.

It will require two people one to hold from top and underneath using deep socket remove nut.

Is this a new or used faucet

cartridges are one piece unless cartridges replace the insert and tap washer

Is it a star socket maybe?

Depends on the type of handle. If you have both hoe and cold handles they can usually be removed by prying off the cap that has "C" or "H" on it. Under that there will be a Phillips screw. Single handle have hex key set screws on the back or under side. Use can back that out with an "Allen" wrench.

Sounds like you installed the cartridge incorrectly. The orientation is important to note when removing the old unit. Try pulling it out and reversing the orientation. Check the inlets and match them up.

www.jadousa.com

this is a sign of water with a high level of lime and other chemical that are in you water. Are you on a well? If so have your water tested. If your on city water have your water tested. DO YOUR OWN TESTING. You can fine many compaines around you. They will tell you how to take a smaple and you send it off to them.

The reason for doing this is so you have proof you can show the city what is is the water and then let them do what they can do to fix it.

Now you will have to remove the stem of the faucet and clean all the parts and install new o rings and any other rubber sections.

Why COLD water, the water heater acts as a filter and thats why you should drain out the tank using the hose bib on the bottom, I just posted a tip on water heaters. Read it and you will see the other good it does to clean your heater,

Have a good day and be safe

Tom ( how did we do ?) :)

I am providing the link of the installation instruction for your reference. It seems that there is a lock nut underneath to hold the faucet (figure 1, part 6). http://www.jadousa.com/assets/documents/jado/install/Install_3874.pdf

The specs say that there are two check valves but the diagram does not show them. Take the weight off the hose and see if it is causing the restriction. If it is not, what is the water pressure in the house? The 2.2 GPM is the maximum flow rate.

Please find your faucet on the link below or close to your faucet. That way I may help you fix the problem. I am a general contractor and know all faucets on the market. I just need to know the model # to help you more.

http://www.jadousa.com/searchResults.aspx?d=1&t=36

sounds like the o-rings inside the valve cartridge are bad. turn off valves and remove the cartridge and take it to your local hardware store or plumbing repair shop to match up and buy a new one.
this should solve your problem.
if you have further questions about this problem ,, please feel free to ask.

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