Hitachi Touro - Answered Questions & Fixed Issues

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Hitachi touro not responding

Hi can you hear any spinning whirring noise? This could be a cable fault or the drive itself could be faulty. You can download Hiren Software on USB to test the drive with the software
9/27/2016 8:33:06 PM • Hitachi Touro... • Answered on Sep 27, 2016 • 626 views
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I need a new circuit board for 1.0TB Hitachi external hard drive. Does anyone know where I can get a replacement

The cheapest way will be to buy the same drive again. Spare parts are very scarce and for that reason very expensive. When you want yo save the data on your drive, and you think the board is defect, think this will be the cheapest option.
2/4/2015 11:08:32 AM • Hitachi Touro... • Answered on Feb 04, 2015 • 322 views
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How do i format it for xbox 360

You can use a USB flash drive as an Xbox 360 storage device and store up to 32 gigabytes (GB) of content.
11/9/2014 8:29:02 PM • Hitachi Touro... • Answered on Nov 09, 2014 • 139 views
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Touro 1tb is lite up, but this isnt showing on my computer, it was working perfectly fine yesterday and now it doesnt, I have tried a different USB cable and this hasnt worked, please advise?

Hello Stellafox, The issue you describe is generally a simple hardware failure but without further diagnostics it would be impossible to advise you as to where the failure resides. If you are technically capable, follow the directions below, if you even have to consider how capable you are, take it to a repair shop and ask them to try these steps. First, connect the device to a different computer, listen carefully for clicking scratching or ticking sounds, if you hear any report back including your country and state/province and I can recommend a nearby recovery facility. If not proceed to check within computer management(Windows) or in disk utility(Mac) to see if the device is registered. If not remove it from it's enclosure (voiding any warranty) and repeat this step. If the device does not show up on Disk Management on two or more devices, striped of it's enclosure, again refer back and I will recommend a data recovery facility near you. If it shows up at either stage, the problem is most likely logical in nature, check the size of the drive and ensure it roughly matches the stated size(won't be exact). If it does but the partitions show up as RAW or UNALLOCATED, advise and I can recommend a software solution for recovering your files, if it does not show up or shows up in a place like Device Manager but either does not show up or shows up as 0GB and or Uninitialized but refuses to initialize, again hardware failure we can connect you with a pro. If you are looking at a software solution, ensure the computer you are connected to has sufficient space to recover all of you files or purchase and connect a new drive of appropriate size before proceeding. We can recommend software for this purpose or if you'd prefer a company who can dial in remotely and assist you with the recovery process. Of note if you got to the step where the drive is removed from the case and it not only showed up but also has access to your files, back them up to a second device then purchase a USB/eSATA enclosure to put the drive into as the failure was in the enclosure and not the drive. If none of these steps work or you get very different results, report back, be specific and include all the details you can think of and we will help you assess your next diagnostic step. Hope this helps, Chris
10/13/2014 5:10:05 AM • Hitachi Touro... • Answered on Oct 13, 2014 • 252 views
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How do i view the backup from my previous computer ? i can see the photos from my iphone and one pdf file, the files from the computer are "protected"

Eortiz, did you try to read the files with a windows PC? Because when you connect the external drive to a PC you should be able to view the files and even be able to change the attributes like read only and hidden.
5/12/2014 6:59:07 PM • Hitachi Touro... • Answered on May 12, 2014 • 121 views
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YOU NEED TO FORMAT THE DISK

I think you need to format disc.
3/31/2014 9:22:41 PM • Hitachi Touro... • Answered on Mar 31, 2014 • 58 views
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Canot play media on television from Hitachi 500GB Touro Mobile USB 20

Check the supported movie files that can be played on that tv then look at the file and see what type of file it is. I recommend using MP4, WMA or AVI files
2/3/2019 6:07:32 AM • Hitachi 500GB... • Answered on Feb 03, 2019 • 512 views
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When i plug in the hard drive it will not read to my computer

try removing the HDD from the caddy and plug it into the PC normally once plugged in try and view the files if you can then the caddy is at fault here buy a new one and carry one
1/13/2014 11:14:44 AM • Hitachi Touro... • Answered on Jan 13, 2014 • 110 views
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Hitachi 1 TB external hard drive won't power up

yes you can fixed it replase cover and and cut hdd and buy new rak out side and conected the new rak with hdd that is very esy
4/26/2013 12:12:48 AM • Hitachi Touro... • Answered on Apr 26, 2013 • 1,374 views
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Windows won,t format hard drive

You have to be the computers administrator to change any values on any hard drive on your computer.

Click start control panel user accounts on the users tab click the name of the computer administrator you must have full control

Click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box

then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

Click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP

Click start right click on my computer select openRight click the icon of your usb drive (It should be E:/ or something) Click Properties in the menu that comes up Click the Sharing tab Click permissions And finally, click Allow next to Full Control.

Click start click on my computer you should see your usb drive

right click then select format

another way is to control panel administrative tools computer management disk management right click on your drive select format

If you need more help with this post a replyHope this helps.

11/25/2012 11:48:28 PM • Hitachi 500GB... • Answered on Nov 25, 2012 • 157 views
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Wont read anymore or do anything!

large hard drives dont like being swapped around to different computers and there operating systems they are not good swingers

try connecting the drive directly to a port on the computer.

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb but its not working

ports(com&lpt)right click update driver

Also check if it's detected in "Disk Management".

Here you can verify if the partition and format are correct for the Operating System.

Check the Drive's status in Device manager.

This will verify if the external drive has a drive letter designation.

Check Partition and Format.

Log in as Administrator account in windows or any other account with administrative privileges

Insert your removable disk into the USB port.

Click Start, right click on computer and select manage.

Now, click Disk Management.

Check whether drive letter for the device is present.

Check the lower window to find whether the device is detected (such as Disk 1, Disk 2, etc).

If the device is detected with a drive letter, verify that no other device is using that drive letter.

If it is, change it to unused drive letter.

hope this helps

9/20/2012 9:23:48 PM • Hitachi Touro... • Answered on Sep 20, 2012 • 287 views
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My Hitachi Touro 500gb suddenly

Hi,try to use other usb cable,and insert it also to other usb port of your computer.But if its still not working..go to my computer right click..see the manage,..see the disk management..there you found your hard disk but if doesnt appear on it..it means that your har disk was dead or defective already..thanks
4/21/2012 6:08:04 PM • Hitachi 500GB... • Answered on Apr 21, 2012 • 1,221 views
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Its making a strange noise and my computer isnt recognizing it

make sure the lead/s that attach to your hard drive are securely seated if your computer came with a motherboard disc the drivers could be on it click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

3/24/2012 6:10:54 PM • Hitachi Touro... • Answered on Mar 24, 2012 • 401 views
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What factor that can make your external hard drive

Simple you have no enough power, (AND/OR) The connecting controller is damaged, return the product immediatly and ask for a refund or exchange to seagate / maxtor.. since most of the HDD of your brand are defected I personally have the same problem here, except that my controller is dead.
10/18/2011 9:17:28 AM • Hitachi 500GB... • Answered on Oct 18, 2011 • 318 views
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My usb touro external hard

You need to be sure that it is plugged into a USB 2.0 slot. Sometimes USB 2.0 devices will not be detected in USB 1.0 or 1.1, or on low powered USB slots. The back of your computer is the most likely location for a USB 2.0 and is likely indicated.
10/18/2011 9:13:10 AM • Hitachi Touro... • Answered on Oct 18, 2011 • 3,223 views
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WHAT IS THE JUMPER USED

Same as any other 3.5" drive.

Master, slave or cable select.
11/21/2023 7:33:23 PM • Hitachi 1TB... • Answered on Nov 21, 2023 • 882 views
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Hard disk data recovery

In effect the reading head is almost for sure damaged and there is no easy DIY way to recovery data at home.
If the content is really important you can send it to a company who does data recovery. Service is expensive and probably it is going to cost over $1000, furthermore they do not guarantee success.
This company does hard disk data recovery
Alternatively you can ask to a local repair shop to take a chance , get an Hard disk of same model and replace the disk. I warn you that chance of success working in this last way are very scarce and there is good possibilities that you lose your data forever

regards
5/16/2022 8:02:29 AM • Hitachi (900204)... • Answered on May 16, 2022 • 172 views
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What is the password for hitachi HTS545025B9A hard drive

The password is your responsibility. If you forgot that's a bad mistake, or if it's belongs to someone else ask them.
10/24/2021 3:27:12 PM • Hitachi... • Answered on Oct 24, 2021 • 816 views
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