Anne Klein Watches - Page 9 - Recent Questions, Troubleshooting & Support

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I bought a watch @

Most watches are pretty similar in the disassembly process unless it is an expensive watch with a screw on back.

Here are some links to a few short videos that demonstrate the general process details:

http://www.youtube.com/watch?v=rm9AZwtTCK8


http://www.youtube.com/watch?v=1bqATsw7Jvw


Just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the video at the website indicated.

Good luck.
4/17/2011 7:23:44 PM • Anne Klein... • Answered on Apr 17, 2011
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The inner plastic casing was lost when i dropped

Hi mary_doyle,


You may call the following number 1-800-937-0050 ext. 203 from 8am and 5pm Eastern Standard Tme. You can order parts there and you may inquire about service request specially if your watch is still under warranty.

Hope it helps.

Thank you for using Fixya.
3/29/2011 10:24:07 AM • Anne Klein... • Answered on Mar 29, 2011
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I just recieved my new

I have had a couple of watches that have clasps like that. Essentially it folds into itself, if you look at the metal part that does not fit the rest of the band you will notice some rectangular openings and two little projections.
Now, to close it you have to pull each side of the bands in, the metal bar should also fold a little as well, then each side should clasp.
I hope this image helps. chengeaj.jpg
I hope this helps, also to get back open you should just be able to pull it open, it will should have no ill-effect on the watch. I really hope this helps.
3/7/2011 10:33:13 PM • Anne Klein... • Answered on Mar 07, 2011
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Need to remove link from Anne Klein 12/1979

You will need a small jeweler screwdriver set Home Depot or Lowes to push the pin out. If you look close you will see the pin in one side is slightly larger than the other. you need to push on the smaller of the two sides of the pin. be careful not to scratch the watch, and you will also need a gap in whatever you are using as your surface for the pin to be depressed into. A small block of wood with a hole in is will work well. Carefully push out at least two of these pins estimating how much you will need on each side of the band. you want to make sure the watch is centered on your hand once you have removed the links you do not need. It may be possible that you will need to put back one on one side and remove two on the other.
3/7/2011 5:00:40 AM • Anne Klein 10... • Answered on Mar 07, 2011
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I bought an Anne Klein watch from Amazon on July

The watch has a warranty through Anne Klein, contact them at (718) 482-4195.
2/28/2011 5:04:51 AM • Anne Klein... • Answered on Feb 28, 2011
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Hi I have an Anne klein digital watch with the

KeepPress RESET
Press MODE (more that once to select)
Press ST/STOP (To advace)
Press RESET (to exit)
1/21/2011 4:29:22 PM • Anne Klein 10... • Answered on Jan 21, 2011
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I need two (2) linds

You will have to order this part from the Anne Klein Watch repair center.They deal in both parts as well *** repairs of this watch.But this parts are not easily available.You will have to contact them directly to check the part availability.:---- You will have to give your watch model number and that is 10/8655.
Click on this link directly:--- http://www.annekleinwatchrepair.com/Parts.html ---------------- Their direct contact number is as follows:--- (313) 534-0736 ----------- You can also give the required parts description here:--- Click the link directly:--- http://www.annekleinwatchrepair.com/Contact_Us.html ----------------- This should help.Thanks.Helpmech.
1/7/2011 2:39:22 AM • Anne Klein 10... • Answered on Jan 07, 2011
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I have a 11 year

You have 2 options : either you take it to one of your local watch repair shops and they will reattach and refurbish the wristband or (if you want it replaced with an brand new original one) you will have to sent it to the official repair company. You can read more about that in here

http://www.annekleinwatchrepair.com/FAQ.html

I strongly recommend that you phone them before sending the watch - you might realize that the replacement of the wristband will cost you a fortune.
10/27/2010 8:18:15 AM • Anne Klein... • Answered on Oct 27, 2010
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What is the cost to

depends if you want the same factory crown or just one that looks nice but not the official crown , but crown , if stem is not broking around 15 - 20 dollars to replace, crown and stem around 30 4-5 dollars to replace.
10/18/2010 3:14:33 AM • Anne Klein... • Answered on Oct 18, 2010
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I have a Anne Klein 12 1979WMWB ceramic white

Thank you for contacting FixYa.
You should be able to find what you need here:

http://www.annekleinwatchrepair.com/Repair_Services.html

Best wishes. Jewel
10/5/2010 3:09:52 AM • Anne Klein 10... • Answered on Oct 05, 2010
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How do I take the extra links out ? It has little

Thank you for contacting FixYa.<br /> You can follow directions for your band at this link:<br /> <a href="http://www.webwatches.co.uk/how_to.htm" target="_blank">http://www.webwatches.co.uk/how_to.htm</a>
8/25/2010 6:36:19 PM • Anne Klein 10... • Answered on Aug 25, 2010
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My husband purchase for me

You can try to contact AK direct at 1-888-841-2229 to see if they have extra links. Unfortunately, many of these vendors discontinue styles often enough that they dont have for very long.
If they are of no assistance, then your best other bet is to find a local watchsmith who may have extra links from watches he works with, that might work (they may not match...FYI)
Good luck
8/16/2010 6:15:46 PM • Anne Klein... • Answered on Aug 16, 2010
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Need replacement watchband for 10/7872

AK does not offer replacement bands.

You can try reaching them at this site:

http://www.anneklein.com/Customer-Service/HELP,default,pg.html

They might have another resource but doubtful. Sorry
8/14/2010 1:35:59 PM • Anne Klein... • Answered on Aug 14, 2010
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